Maria Celaya

• Provided companionship and emotional support to enhance quality of life.
• Helped clients with personal needs from exercise to bathing and personal grooming.
• Coordinated medication schedules and verified proper administration to enhance client health outcomes.
• Monitored health conditions and reported changes to family members.
• Prepared nutritious meals tailored to individual dietary needs.
• Developed engaging activities to stimulate cognitive function and social interaction.
• Arranged transportation for clients to medical appointments and social activities. for medical appointments and social activities.
• Assisted family members with daily living activities and personal hygiene to promote overall well-being. with daily living activities and personal hygiene.
• Organized household tasks, including cleaning and laundry duties.
• Monitored vital signs and medication reactions, reporting health concerns or behavioral changes to ensure timely interventions.

• Supervised daily operations to ensure efficient service delivery at Starbucks.
• Coordinated shift schedules to maintain optimal staffing levels during peak hours.
• Trained and mentored baristas on beverage preparation and customer service standards.
• Assigned tasks to team members based on their strengths and skill sets.
• Provided on-the-job training to new staff members.
• Implemented health and safety protocols to maintain a clean work environment.
• Monitored inventory levels and placed orders to ensure product availability.
• Conducted weekly inventory of supplies, equipment, and food items.
• Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
• Assisted upper management with daily operations to meet standards of service and quality.
• Monitored security and enforced loss prevention strategies during shift.
• Provided feedback to employees regarding their performance in order to improve productivity.
• Taught staff upselling techniques to meet revenue targets.
• Completed opening and closing duties to facilitate business operations.

• Supervised daily operations to ensure efficient service delivery at Starbucks.
• Communicated employee performance feedback to store manager during shifts to inform management decisions.
• Trained new employees to enhance their skills and integration into the team through positive reinforcement and respectful coaching.
• Trained and mentored baristas on beverage preparation and customer service standards.
• Achieved AST certification to enhance skills in store operations.
• Assisted store manager with weekly inventory counts and ordering supplies.
• Monitored inventory levels and placed orders to ensure product availability.
• Addressed any issues that arose during the shift in a proactive manner.
• Implemented health and safety protocols to maintain a clean work environment.
• Assigned tasks to team members based on their strengths and skill sets.
• Provided on-the-job training to new staff members.
• Foresees customer and store needs by regularly evaluating environment and customers for cues.

• Managed single-person construction company office with projects up to $2 million, including all bookkeeping, accounting, payroll, invoicing, and billing.
• Tracked up to 10 construction projects simultaneously, including residential site hardscapes and landscapes, ensuring timely progress and resource allocation.
• Procured project materials and equipment through collaboration with 10 suppliers, optimizing sourcing processes for efficiency and quality.
• Tracked a variety of construction projects, up to 10 at a time. Projects included residential site hardscapes and landscapes.
• Procured project materials and equipment by working with 10 suppliers, including out-of-town companies.
• Collected and verified time cards with supervisors, invoiced projects based on materials and labor, and coordinated with project manager to confirm daily task completion.

• Recruited at El Pollo Loco to open new restaurant, achieving sales of $150,000 in the first week.
• Executed hiring and training functions, onboarding 60 employees and streamlining to 20 trained crew members to support business ramp-up.
• Created effective, productive teams; successful in maintaining staff with less than 5% turnover rate.
• Managed 15 counter and kitchen support staff.
• Developed effective teams, achieving staff retention with turnover rate under 5%.
• Oversaw inventory budget to prevent overspending and ensure proper stock levels. to ensure accurate financial reporting. to control cost-to-revenue flow.
• Monitored inventory budget to optimize cost-to-revenue flow.

• Prepared weekly payroll for 10 companies, including a produce company with over 300 employees.
• Utilized professional automated accounting system and QuickBooks for efficient payroll processing.
• Executed invoicing for client companies weekly using Microsoft Word, ensuring timely billing.
• Managed general accounting and bookkeeping for client companies, including journal entries, bank reconciliations, and balance sheet preparation.
• Managed accounting services for various clients, such as Mi Ranchito Restaurants and Mary Puckett Insurance Company.

Paid out winning bingo games to players.

• Reviewed, reconciled and processed payroll documents to ensure accuracy of employee pay.
• Ensured all federal and state regulations were adhered to when processing payrolls.
• Generated relevant paperwork and payroll reports.
• Verified customer identification to ensure compliance with age restrictions.
• Balanced cash drawers and prepared daily cash reports for management review.
• Assisted customers with inquiries regarding gaming regulations and promotions.
• Performed opening and closing procedures for assigned shift.
• Balanced daily receipts with cashier bank at end of shift.
• Resolved customer disputes in a timely and courteous manner.
• Cross trained in other departments within the casino when needed.
• Processed cash transactions for bingo players efficiently and accurately.
• Managed bingo card sales and ensured availability of supplies.
• Coordinated with team members to ensure smooth event operations.
• Ensured accuracy of all payouts by checking each card against the winning pattern.