Detail-oriented and flexible student, obtaining a degree in Biology and gaining practical experience in customer service and childcare. Capable of managing multiple responsibilities effectively while maintaining a positive and professional attitude. Strong problem-solving, teamwork, and communication skills. Bilingual in both Spanish and English, dedicated to provide outstanding support and assistance in every role.
Overview
4
4
years of professional experience
Work History
Server
La Providencia Mexican Restaurant
Gretna,LA
03.2024 - 08.2025
Provided exceptional customer service in fast-paced dining environment.
Assisted guests with menu selections and dietary restrictions to enhance dining experience.
Processed orders efficiently using point-of-sale system, ensuring accuracy and speed.
Maintained cleanliness and organization of dining area, contributing to positive atmosphere.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Bussed and reset tables to keep dining room and work areas clean.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Babysitter
Self Employed Services
Gretna, LA
03.2021 - 08.2024
Played games, worked on puzzles, and read books to young children.
Communicated positively with children and guardians.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Reassured children when upset providing emotional support and stability.
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Provided individualized care and support for children with special needs.
Education
Bachelor of Science - Biology
Trinity Washington University
Washington D.C.
05.2028
High School Diploma -
Young Audience Charter School
Gretna, LA
05.2024
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Fluent in English and Spanish
Multitasking and organization
Reliable and responsible
Warm and friendly
Adaptable and flexible
Multitasking
Cool under pressure
Excellent communication
Able to quickly grasp new concepts
Affiliations
Butterfly Network Club
Ladies Fierce in Research, Science and Technology (Ladies F.I.R.S.T.)