Maria Colasanti
Everett,MA
Summary
Detail-oriented server with over 15 years of experience in high-volume dining. Expertise in order accuracy, menu upselling, and cash handling. Committed to fostering a welcoming atmosphere for guests.
In addition, friendly and organized receptionist with 5+ years experience managing busy front desk operations, multi-line telephone systems, assisted with accounting departments. Adept at handling inquiries, mail coordination, and supporting administrative tasks. Enthusiastic server with a proven track record in order accuracy and menu upselling.
Overview
27
27
years of professional experience
Work History
Server
Blakes Boston at Indigo Hotel
Boston, ME
08.2023 - Current
- Enthusiastic and personable waitress with well over 15 years' experience delivering exceptional guest service in high-volume, fast paced dining environments. Demonstrated expertise in upselling menu items and maintaining order accuracy while managing point-of-sale systems in high-pressure situations. committed to creating a welcoming atmosphere and ensuring repeat clientele.
- Provided exceptional customer service in a fast-paced hotel dining environment.
- Delivered food and beverages promptly to ensure guest satisfaction.
- Maintained cleanliness and organization of dining areas throughout service shifts.
Caregiver
Lena Colasanti
Everett, ME
01.2010 - 09.2025
- Managed daily living activities, coordinated medical needs, and provided emotional support for aging parent to enhance quality of life. Administered medication and planned dietary needs, cultivating a safe, respectful, and compassionate environment.
Server
Victors Fine Italian Cuisine
Saugus, Massachusetts
03.2016 - 02.2020
- Delivered exceptional customer service in fast-paced dining environment, ensuring guest satisfaction.
- Recommended menu items and provided personalized service to elevate guest experience.
Secretary
A. Spadafora Iron Works
Everett, Massachusetts
11.1999 - 09.2004
- Provided administrative support to senior staff, contributing to improved office workflow.
- Facilitated communication between departments, supporting streamlined operations.
- Answered incoming phone calls, responded to inquiries, and directed calls to appropriate personnel.
Education
High School Diploma -
Everett High School
06-1983
Skills
- Order accuracy
- Point-of-sale systems
- Menu upselling
- Cash handling
- Food safety
- Customer relationship management
- Ability to work well with others
- Good memory
- Thorough and pay attention to detail
Timeline
Server
Blakes Boston at Indigo Hotel
08.2023 - Current
Server
Victors Fine Italian Cuisine
03.2016 - 02.2020
Caregiver
Lena Colasanti
01.2010 - 09.2025
Secretary
A. Spadafora Iron Works
11.1999 - 09.2004
High School Diploma -
Everett High School