Juanita Cruz
Recruiter
Denver,CO
Summary
Recruiter focuses on developing effective recruitment strategies and candidate pipelines to meet company employment needs. Leverages traditional and online methods to bring in top talent. Well-versed in job fair, event and college recruitment strategies. Goal-oriented recruiting professional motivated to achieve demanding targets under tight deadlines. Proficient in developing and overseeing diverse candidate pipelines, marketing plans and advertising strategies.
Overview
13
13
years of professional experience
Work History
Field Recruiter
EmployBridge
03.2023 - Current
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Advertised job opportunities on social media platforms and job boards.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Coordinated schedules to arrange management interviews with applicants.
- Completed human resource operational requirements by scheduling and assigning employees.
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Reviewed new files to determine current status of injury claim and to develop plan of action.
- Streamlined payroll processing by implementing an automated timekeeping system.
- Ensured compliance with federal, state, and local tax regulations through meticulous record-keeping and accurate reporting.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Collaborated with human resources to maintain up-to-date employee information for precise payroll calculations.
Onsite Manager
Elite Staffing Inc./ Waste Management
10.2022 - 03.2023
- Established team priorities, maintained schedules and monitored performance.
- Effectively supervised staff of 15 personnel by implementing company policies, protocols, work rules and disciplinary action.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Optimized processes and supervised 15 employees.
- Supervised and performed human resource management functions for 15 subordinates.
- Streamlined payroll processing by implementing an automated timekeeping system.
- Collaborated with human resources to maintain up-to-date employee information for precise payroll calculations.
- Enhanced the efficiency of the payroll department by cross-training team members in various functions.
- Prepared year-end reports for W-2s and 1099s, ensuring accuracy and timeliness in tax filing.
Recruiter
Elwood Staffing
09.2018 - 10.2022
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
- Operated and maintained applicant tracking and candidate management systems.
- Developed recruiting strategies to identify qualified candidates and build network.
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
- Increased candidate placements by developing and maintaining relationships with clients and candidates.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Facilitated new employee orientations to foster positive team attitude.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
- Researched claims and incident information to deliver solutions and resolve problems.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Implemented direct deposit options for employees, increasing convenience and improving overall satisfaction levels.
Business Owner
Sanabria`s Carpet
01.2013 - 12.2018
- Every morning, handed work order`s to each group of employees for the day.
- Completed physical inventory counts each month.
- Managed payroll data entry and processing for 7 employees to comply with predetermined company guidelines.
- Completed physical inventory counts each month.
- Took measurements and studied floor sketches to calculate area to be floored and amount of materials needed.
- Swept, scraped and chipped dirt and irregularities from base surfaces and filled cracks with cement and putty to form smooth foundation.
Call Center Customer Service Representative
Delta Dental Of Arkansas
01.2011 - 01.2012
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Documented and detailed calls and complaints using call center's CRM database.
- Detailed payment options and transferred customers to billing department for payment or further questions regarding bill.
Education
GED -
Emily Griffith Technical College
Denver, CO08.2008
Skills
- Procedures Compliance
- Recruiting Software Experience
- Active Listening
- Personnel Reports Preparation
- Recruiting and Hiring
- Data Analysis
- Prospecting and Lead Generation
- Checking Time Cards
Accomplishments
Certified Staffing Professional (CSP)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Field Recruiter
EmployBridge
03.2023 - Current
Onsite Manager
Elite Staffing Inc./ Waste Management
10.2022 - 03.2023
Recruiter
Elwood Staffing
09.2018 - 10.2022
Business Owner
Sanabria`s Carpet
01.2013 - 12.2018
Call Center Customer Service Representative
Delta Dental Of Arkansas
01.2011 - 01.2012
GED -
Emily Griffith Technical College