Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria Daggett

Fayetteville,NC

Summary

Dynamic sales associate with a proven track record at American Tattoo Society, excelling in customer service and relationship building. Skilled in problem-solving and multi-tasking, I enhanced customer satisfaction and increased sales revenue through personalized service and effective communication. Bilingual, I foster strong connections with diverse clientele.

Overview

5
5
years of professional experience

Work History

Sales Associate

American Tattoo Society
08.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.

Market Employee

Lobster Lady Seafood Market & Bistro
06.2020 - 04.2023
  • Contributed to a positive work environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues swiftly to maintain satisfaction levels.
  • Oversaw staff recruitment process to build a high-performing team committed to achieving sales targets.
  • Developed successful promotional campaigns for increased brand recognition and customer engagement.
  • Ensured compliance with company policies, industry regulations, and safety standards throughout daily operations.
  • Streamlined inventory management, ensuring optimal stock levels and reduced waste.
  • Implemented merchandising initiatives for visually appealing product displays that attracted customers.

Sales Associate

Pandora Jewelry
10.2021 - 04.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.

Education

Bachelor of Science - Criminal Justice

Fayetteville State University
Fayetteville, NC
01-2027

High School Diploma -

Ida S. Baker High School
Cape Coral, FL
05-2020

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Relationship building
  • Outgoing personality
  • Bilingual

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

American Tattoo Society
08.2023 - Current

Sales Associate

Pandora Jewelry
10.2021 - 04.2022

Market Employee

Lobster Lady Seafood Market & Bistro
06.2020 - 04.2023

Bachelor of Science - Criminal Justice

Fayetteville State University

High School Diploma -

Ida S. Baker High School
Maria Daggett