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MARIA DAKOS
SENIOR ACCOUNT MANAGER
Bedford,NH
Summary
Accomplished Senior Account Executive with 33 years Logistics/Account Strategy. Committed with demonstrated success in sales, customer relations and prospecting. Ambitious and dedicated leader with experience training and mentoring new team members.
Overview
32
32
years of professional experience
4
4
years of post-secondary education
Work History
Senior Account Executive
UPS
Nashua, NH
06.2021 - Current
- Obtained pricing deals, negotiated contracts, and solidified beneficial agreements.
- Maintained contact information database by keeping account details updated, clear and relevant.
- Promoted company offerings to diverse customers with targeted and disciplined approach.
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
- Met with new customers to share product and service information, listen to needs and learn about business operations.
Area Sales Manager
UPS
Nashua, NH
01.2014 - 05.2021
- Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
- Executed proven strategies to hit sales quota and help company achieve goals.
- Hired, mentored and motivated sales professionals to service customer accounts and target metrics.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
Major Account Manager
UPS
Bedford , NH
01.2013 - 01.2014
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Drove sales by developing multi-million dollar contract sales.
- Managed accounts to retain existing relationships and grow share of business.
- Built senior executive relationships at target accounts and aligned solutions to business needs.
Senior Account Executive
UPS
Lynnfield, MA
01.2001 - 12.2012
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
- Sold new products and services and developed new accounts to maximize revenue potential.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Promoted company offerings to diverse customers with targeted and disciplined approach.
Account Executive
UPS
Lynnfield, MA
01.1991 - 01.2001
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Collaborated with internal teams to develop account strategy.
- Prepared additional quotes for current clients to upsell products and services.
Education
Bachelor of Science - Business Administration
Southern NH University
New Hampshire 09.1986 - 05.1990
Skills
Strategic selling
Sales expertise
Business Development
Customer satisfaction
Goals and performance
Prospecting skills
Product and service expertise
Interests
Timeline
Senior Account Executive
UPS
06.2021 - Current
Area Sales Manager
UPS
01.2014 - 05.2021
Major Account Manager
UPS
01.2013 - 01.2014
Senior Account Executive
UPS
01.2001 - 12.2012
Account Executive
UPS
01.1991 - 01.2001
Bachelor of Science - Business Administration
Southern NH University
09.1986 - 05.1990