Maria Daniela Sanchez
Saratoga Springs,UT
Summary
Maria Daniela Sanchez 385-277-0065 | naniisarg954@gmail.com | Saratoga Springs I have 10+ years of experience in customer service in general. 4+ years on property management/ leasing specialist and 3+ years in construction. I started as a receptionist and in my first 4 months I got promoted to the Insurance Specialist Position. My duty is to help customers reach their satisfactions. I have worked for a couple of great companies. I have learned a lot through my journeys I have experience in most computer programs and know more than the basics of a computer also have a great fast type speed at about 65-70 wpm Experience
Overview
4
4
years of professional experience
Work History
Insurance Specialist
Silverpeak construction
Orem, UT
09.2021 - 07.2024
- Monitor status of all active leases to prepare for renewals or vacancies, enforced occupancy terms, and document updates, payments and property maintenance services.
- Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
- Reviewed agent activities to check performance and optimize approaches.
- Checked rental eligibility by following our property's verification process.
- Wrote and filed reports each day on current leasing activities.
- Showed units to potential tenants and answered questions about life in community.
- Ensured tenants were aware of and followed all policies and rules.
- Checked common areas regularly to keep neat, clean and free of debris.
- Received, checked and processed applications for new leases.
- Welcomed guests to leasing office, asked open-ended questions and offered assistance with any issues or concerns.
- Managed daily and weekly marketing and leasing reports.
- Conducted background checks on applicants.
- I have experience in the construction field. I started as Westland Construction receptionist. Got promoted to Insurance Specialist in just 4 months of being with the company. I have done many different tasks during my time at Westland from assisting each department, payment withholding due to incompliant insurance, verifying/reviewing the insurances for our sub contractors with detail helping them get compliant. Worked with different programs. I am a quick and fast learner, love growth and opportunity to better my knowledge in any field, I feel like I am capable of it and always willing to learn.
Property Management
FourSite Property Management
08.2020 - 08.2021
- Communicated directly with the Asset Manager regarding all issue related to the property
- Responsible for day to day operations, property upkeep, paying bills, weekly and monthly reports, weekly property inspections and scheduling vendors for necessary work including capital projects
- Expertly increases property sales by following up on leads, communicating with dealers & company reps, & following policies & procedures / interfacing with related departments
- Keeps open dialogue with property owner on vacancies, tenants, physical condition of property and financial issues.
- Report to Property Manager with responsibility for lease renewals, court filings, collection plan, and resident complaints.
- Assisted with resident move ins and move outs, rent rolls, marketing, social events and property upkeep.
- Organizing and uploading all documents and photos to designated websites, designing fliers for agents with property photos, uploading and designing Virtual Tours for each property describing all features and amenities, and communicating regularly with agents about property updates.
- Performed all property duties with minimal supervision due to the absence of a property manager and assistant property manager
- Provides assistance to the Property Manager of a 456 unit apartment community
- Greeted prospective tenants upon arrival and introduced them to the types of units available, as well as the property's amenities
Property Manager
Parker brown
Lehi, UT
03.2020 - 08.2021
- Managed multiple properties. HOA manager.
- My duties were to make sure every property was in good conditions. If there was any issues I made sure to have those issues taken care of. From maintenance, to speaking to lenders for projects to be done for the properties as needed. Creating keys. Meeting quarterly to talk about budgets and financials etc.
- Oversee maintenance and occupancy of commercial properties such as offices and shopping plazas.
- Made collection calls to customers whose units were about to go to auction, to try and work with them.
- Negotiated new vendor contracts
- Resolved tenant, contractor, and construction issues
- Provided building information to tenant contractors
Education
High school - undefined
Skills
- Hard worker, Honest, ALWAYS on time (punctual)
- Responsible, Organized, Positive, Friendly
- Fast learner, Perfectionist, outgoing, over achiever
- Property Leasing
- Billing
- AutoCAD
- OneSite
- Microsoft Outlook
- Problem-solving
- Financial Report Writing
- Filing
- Accounting
- Organizational Skills
- Fair Housing Regulations
- Property Management
- Yardi
- Schedule Management
- Entrata (2 years)
- I have worked for entrata and am familiar with the system this resume is not updated due to me not having a computer (6 years)
- Front Desk
- Communication skills
- Section 8
- Accounts Receivable
- Marketing
- Administrative Experience
- Photo editing (5 years)
- Microsoft Office
- Time management
- Microsoft Word
- Accounts Payable
- Event Planning
- Team Work
- Flexibility
- Appfolio
- Reliability
- Office Management
- LIHTC
- Insurance verification (2 years)
Languages
Spanish - Fluent
English - Fluent
Additional Information
- Skills
- Bilingual Spanish Speaking -Fluent
- Hard worker, Honest, ALWAYS on time
- Responsible, Organized, Positive, Friendly
- Fast learner, Perfectionist, outgoing
- Years of experience in customer services.
Timeline
Insurance Specialist
Silverpeak construction
09.2021 - 07.2024
Property Management
FourSite Property Management
08.2020 - 08.2021
Property Manager
Parker brown
03.2020 - 08.2021