Maria Delgado

• understanding clients needs, and assisting them in finding and selecting products
• Maintaining up to date product. Knowing and understanding what we offer to assist our clients to the best of my ability
• Following all of the regulations, by using all of my resources and procedures
• Understanding the scorecard and understanding what it takes to meet every requirement.
• I have been open to helping the department in whatever is needed of me. Even if it’s just chat support, chat support or coaching.

• Ulilizing internal financial database to provide accurate account information to clients
• Managed about 100 inbound calls per day.
• DemostTted the ability to maintain composure and work effectively in a fast environment, while preserving and following all policy procedures and regulations
• Provide exceptional customer service to all clients.

Being responsible for the overall operation and management of a kitchen, ensuring smooth workflow, quality control, and compliance with regulation. Taking ownership of things that need to be completed to run a smooth shift. Closing down all registers. Submitting the money count at the end of the shift. Using forecast to plan for my truck orders. Submitted inventory and invoices.