Maria Delgado Espinoza
Groveport,OH
Summary
Offering excellent communication and organizational abilities, with strong commitment to learning and growing in professional setting. Delivers exceptional customer service and administrative support, including efficient handling of phone systems and scheduling.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Holiday Inn Express Hotel
Obetz Oh
03.2024 - Current
- Efficiently managed high-volume check-in and check-out operations while maintaining excellent customer service
- Handled phone inquiries and reservations, providing accurate information on services.
- Coordinated with housekeeping and maintenance teams to address guest requests promptly.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Maintained confidentiality of sensitive data to protect customer and business information.
Education
Associate of Science - Pre-Nursing
Columbus State Community College
Columbus, OH05-2028
High School Diploma -
Focus Learning Academy
Columbus, OH05-2025
Skills
- Customer service
- Telephone etiquette
- Guest relations
- Multitasking in fast-paced environments
- Data entry
- Professional email communication
- Fluent in Spanish and English
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Holiday Inn Express Hotel
03.2024 - Current
Associate of Science - Pre-Nursing
Columbus State Community College
High School Diploma -
Focus Learning Academy