Maria Diaz-Vidal
Aurora,CO
Summary
Dynamic Shift Manager with a proven track record at McDonald’s, excelling in problem-solving and team training. Bilingual and skilled in cash handling, I foster a positive work environment while enhancing team performance. Recognized for effectively delegating tasks and ensuring compliance with quality standards, I am committed to delivering exceptional customer service. I know everyone time is valuable and this is why I love punctuality and to respect their schedules.
Overview
11
11
years of professional experience
Work History
Shift Manager
McDonald’s
Aurora
06.2024 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Shiftmanager
Cordón Restaurante Management
Aurora, CO
11.2022 - 05.2025
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Shift Manager
Ultra Mac Llc
Aurora, CO
10.2015 - 10.2022
Hotel Front Desk Clerk
Knights Inn Motel
Aurora, CO
09.2017 - 09.2019
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Handled financial transactions accurately, ensuring proper billing and payment processing.
Cashier
Chevron
Long Beach, CA
05.2014 - 07.2014
Education
Montbello High School
Denver, CO05.2012
Skills
Bilingual
Cash handling
Good customer service
Fast learner
Good computer skills
Punctual
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Shift Manager
McDonald’s
06.2024 - Current
Shiftmanager
Cordón Restaurante Management
11.2022 - 05.2025
Hotel Front Desk Clerk
Knights Inn Motel
09.2017 - 09.2019
Shift Manager
Ultra Mac Llc
10.2015 - 10.2022
Cashier
Chevron
05.2014 - 07.2014
Montbello High School