Maria Diaz De Blandon
Las Vegas,NV
Summary
Dynamic supervisor with proven expertise in training, customer service, and inventory control. Demonstrated ability to enhance team performance and streamline operations, ensuring high levels of guest satisfaction in event planning and management.
Overview
30
30
years of professional experience
Work History
Supervisor, Event Planner, Host, Inventory
Life Legacy Venue
Las Vegas, NV
07.2024 - 07.2025
- Supervised daily operations to ensure smooth venue functionality and guest satisfaction.
- Trained staff on customer service protocols and operational procedures for improved performance.
- Coordinated event setups, ensuring all equipment and materials were in place for seamless execution.
- Monitored inventory levels, facilitating timely restocking of supplies to prevent shortages.
Personal Care Assistant
At Your Service Home Health Care
Las Vegas, NV
01.2019 - 07.2024
- Provided personalized support to clients in daily activities, enhancing comfort and independence.
- Assisted with medication management, ensuring adherence to prescribed health plans.
- Developed and maintained trusting relationships with clients and families through effective communication.
- Monitored client health conditions, reporting changes to healthcare professionals for timely intervention.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
Personal Care Assistant
All Valley Home Health Care
Las Vegas, NV
02.2019 - 08.2023
- Trained new staff on best practices for patient care and safety protocols, promoting consistency in service delivery.
- Implemented tailored care plans based on individual client needs, improving overall satisfaction and well-being.
- Monitored client health conditions, reporting changes to healthcare professionals for timely intervention.
- Developed and maintained trusting relationships with clients and families through effective communication.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Built strong relationships with clients to deliver emotional support and companionship.
Private Care Live In
Private Care
Las Vegas, NV
11.2016 - 10.2019
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
Private Care Live In
Private Care
Las Vegas, NV
01.2013 - 03.2016
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
Personal Care Assistant
Paradise Home Care
Las Vegas, NV
12.2013 - 02.2016
- Collaborated with interdisciplinary teams to coordinate comprehensive care services for clients.
- Led initiatives to improve operational efficiency within the caregiving team, streamlining workflows and enhancing service quality.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Personal Care Assistant
Angels Home Health Care
Las Vegas, NV
11.2008 - 02.2012
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
- Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
Clerk
7-eleven
Las Vegas, NV
06.2006 - 07.2010
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained inventory accuracy through regular stock checks and organization.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Trained new staff on operational procedures and customer service standards.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Boosted departmental collaboration by coordinating schedules and facilitating communication between teams.
Trainer, Customer Service, Housekeeping
Circus Circus Hotel & Resort
Las Vegas, NV
02.2002 - 05.2006
- Implemented assessment strategies to evaluate trainee progress and skill acquisition.
- Mentored new trainers, fostering skill development and knowledge transfer across teams.
- Coordinated cross-functional training sessions to promote teamwork and operational efficiency.
- Facilitated team-building exercises to foster collaboration between department members.
- Provided coaching and mentoring to employees.
- Physical cleaning techniques
- Chemical Safety & Infection Control
- Chemical Safety & Infection Control
Manager
Western Pacific Incorp.
Las Vegas, NV
06.1999 - 01.2002
- Directed operational strategies to enhance productivity and streamline processes across multiple departments.
- Led team training initiatives, fostering skill development and improving overall workforce performance.
- Implemented process improvements that reduced waste and increased efficiency in project execution.
- Collaborated with cross-functional teams to align departmental goals with organizational objectives.
- Analyzed performance metrics, providing actionable insights for strategic decision-making and resource allocation.
- Mentored emerging leaders, promoting professional growth and enhancing team dynamics for improved collaboration.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Housekeeper
Klondike Hotel & Casino
Las Vegas, NV
05.1998 - 05.1999
- Supervised daily cleaning operations to ensure high standards of cleanliness and guest satisfaction.
- Trained and mentored new housekeeping staff on best practices and safety protocols.
Leather Crafter
Klaussner Furniture
Riverside, CA
02.1997 - 05.1998
- Operated various hand and power tools for furniture assembly and finishing.
- Collaborated with team members to improve production efficiency and workflow processes.
- Inspected finished products for quality assurance, ensuring adherence to company standards.
- Trained new employees on safe operating procedures and best practices in crafting furniture.
Merchandiser
Michaels London Warehouse
San Bernardino, CA
01.1996 - 01.1997
- Oversaw inventory management to ensure optimal stock levels and reduce excess merchandise.
Education
GED -
Baldwin Park High School
Baldwin Park, CA1984
Skills
- Staff and Project Management
- Team building and Inventory oversight
- Public speaking and Conflict resolution
- Safety protocols and Negotiation
Languages
Spanish
English
Timeline
Supervisor, Event Planner, Host, Inventory
Life Legacy Venue
07.2024 - 07.2025
Personal Care Assistant
All Valley Home Health Care
02.2019 - 08.2023
Personal Care Assistant
At Your Service Home Health Care
01.2019 - 07.2024
Private Care Live In
Private Care
11.2016 - 10.2019
Personal Care Assistant
Paradise Home Care
12.2013 - 02.2016
Private Care Live In
Private Care
01.2013 - 03.2016
Personal Care Assistant
Angels Home Health Care
11.2008 - 02.2012
Clerk
7-eleven
06.2006 - 07.2010
Trainer, Customer Service, Housekeeping
Circus Circus Hotel & Resort
02.2002 - 05.2006
Manager
Western Pacific Incorp.
06.1999 - 01.2002
Housekeeper
Klondike Hotel & Casino
05.1998 - 05.1999
Leather Crafter
Klaussner Furniture
02.1997 - 05.1998
Merchandiser
Michaels London Warehouse
01.1996 - 01.1997
GED -
Baldwin Park High School