Maria F Aguirre

• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
• Completed cash and credit card transactions accurately using POS software.
• Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
• Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
• Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
• Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
• Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
• Improved team productivity by implementing efficient scheduling and task delegation methods.
• Improved customer satisfaction by promptly addressing their concerns and providing exceptional service.
• Analyzed sales data to identify trends and implement strategies for maximizing profits during each shift period.

• Digitally edited photos to enhance appearance.
• Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
• Planned and prepared for on-location and studio shoots.
• Developed strong relationships with clients through clear communication and professionalism.
• Served a diverse range of industries, including weddings, corporate events, fashion shoots, and family portraits.
• Tailored photography packages to meet unique needs of each client, resulting in high client satisfaction rates.
• Implemented backup strategies for photo shoots, ensuring no critical moments were missed due to equipment failure.
• Enhanced brand visibility by executing compelling photo shoots for marketing materials.

• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

• Greeted customers, helped locate merchandise, and suggested suitable options.
• Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
• Increased customer satisfaction by providing efficient and friendly service while handling transactions.
• Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
• Handled cash register operations accurately, balancing drawers at the end of each shift.
• Processed returns and exchanges efficiently, adhering to company policies and procedures.
• Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.

• Set appointments with salespeople and potential customers.
• Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.
• Prioritized tasks efficiently to ensure all daily call quotas were met or exceeded without compromising quality of service.
• Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
• Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
• Screened potential customers to determine interest and requirements for products and services of company.
• Maintained a high level of knowledge about company products and services, enabling effective communication with potential clients during cold calls.
• Reduced appointment cancellations by consistently confirming dates and times with clients via phone calls and emails.
• Enhanced customer relationships through timely and professional follow-ups with prospective clients.

Ensure the gallery is left in a suitable manner for production the following day

• Ensure the gallery is properly closed at the end of the business day
• Report any suspicious activity on campus to security and the Events & Operations Associate
• Assisting all other departments with their gallery needs
• Expediting arising requests and concerns
• Work with the Exhibition Manager to learn about each exhibition including artists, work, curation, and the overall process of creating and running an exhibition
• Assisting with events directed by the Events & Operations Associate
• Responsible for monitoring and keeping artwork safe while the gallery is open
• Greet visitors, answer questions, and field sales inquiries
• Step in at every level to handle necessary tasks that become priorities instantly
• Coordinate visitors and deliveries with other departments
• Drafting emails, protocols, and letters on behalf of YoungArts designated by the supervisor
• Assisting in research based on the company or department's needs
• Answer and direct inquiries to appropriate staff
• Assisting Events & Operations Associated with daily and ongoing projects
• Enforcing and maintaining COVID-19 protocols for campus/gallery access
• Acted as a liaison between the gallery and outside vendors, such as art framers or transportation companies, ensuring timely and cost-effective services.
• Addressed visitor service issues and resolved each situation to enable optimum outcome for visitor and gallery.
• Maintained detailed artwork descriptions and artist biographies in central database to facilitate accurate delivery of information to visitors.
• Enhanced visitor experience by providing knowledgeable and friendly assistance during gallery tours and events.
• Strengthened relationships with collectors, artists, and other arts professionals through regular networking at industry events.
• Managed office and gallery supplies inventories and placed reorders to maintain predetermined stock levels.

• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Maintained a clean and organized workspace for optimal productivity and safety.
• Cleaned counters, machines, utensils, and seating areas daily.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Operated espresso machines and commercial coffee brewers to create beverages.
• Made and served brand-specific café beverages with focus on speed, quality and consistency.
• Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
• Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
• Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
• Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.

• Digitally edited photos to enhance appearance.
• Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
• Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
• Managed event logistics and operations.
• Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
• Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
• Developed creative marketing materials that generated interest and boosted event attendance.
• Employed social media platforms effectively to promote upcoming events, reaching a wider audience base.
• Optimized sound quality by conducting thorough sound checks prior to each event start time.
• Calibrated projectors for optimal image quality at various venues according to screen size and lighting conditions.
• Actively communicated with other departments such as catering or room setup teams in order to coordinate event logistics seamlessly.
• Contributed to successful marketing campaigns by producing targeted promotional videos that generated increased audience engagement.
• Managed video shoots, set teams, and performers while creating work schedules and operating production equipment.
• Developed creative design for print materials, brochures, banners, and signs.
• Created engaging social media graphics that drove user engagement and increased online visibility.
• Employed design fundamentals when selecting typography, composition, layout, and color in design work.
• Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
• Met with customers to present mockups and collect information for adjustments.

• Assist the department with photography and special events on campus with audiovisual equipment and set up
• Work with a collaborative team to promote ideas in creating new content for social media
• Assist the department with Web Design for the collage website
• Use content to publish material on the college's social platforms while updating captions and hashtags

• Assist ESOL students with college program information utilizing bilingual skills to encourage students to enroll
• Provide administrative support to the office while handling sensitive documents and confidential information
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

• Head photographer at the West campus responsible for shooting content for all special events on campus
• Oversee the college newspaper's photo briefing section by editing captions and taking photos
• Brainstorm and execute story ideas for the newspaper section with the photography and editorial team
• Photographed high-quality images for various print and digital projects.
• Utilized natural and artificial lighting to capture desired images and maintain quality.
• Managed tight deadlines under high-pressure situations while maintaining exceptional image quality and journalistic integrity.
• Organized digital archives efficiently for easy retrieval of past projects and published works.
• Demonstrated exceptional attention to detail and technical precision in creating images that accurately and powerfully conveyed the essence of a story.

• Cashiering
• Communicate with various individuals
• Customer service
• Handling confidential documents and answering phone calls
• Worked in sales, selling woman Clothes
• Greeted customer
• Handled in-store returns
• Completed in-store purchases
• Received and filed online orders
• Cleaned fitting rooms and floors daily
• Audited and organized the whole store on a weekly basis
• Communicated with customers over the phone