Maria Farinacci
Marana,AZ
Summary
Dynamic Sales Associate with a proven track record at Queen City Foods, excelling in customer engagement and revenue growth. Recognized for exceptional problem-solving and relationship-building skills, I streamlined inventory processes and enhanced customer retention, ensuring a positive shopping experience. Committed to delivering outstanding service in fast-paced environments. Continued drive to learn and grow with an employer for an extended amount of time.
Overview
15
15
years of professional experience
Work History
Sales Associate
Queen City Foods
Buffalo, NY
04.2016 - 07.2025
- Led sales initiatives to enhance customer engagement and drive revenue growth.
- Trained and mentored new associates on product knowledge and customer service techniques.
- Streamlined inventory management processes to reduce stock discrepancies and improve efficiency.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Sales Associate
The Childrens's Place
Orchard Park, NY
10.2010 - 08.2015
- Implemented best practices for visual merchandising, resulting in enhanced store presentation and customer experience.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Daycare Assistant
Tammy's Tots
Hamburg, NY
02.2010 - 05.2015
- Assisted in implementing daily educational activities for children, fostering early development and learning.
- Supported classroom management by ensuring a safe and nurturing environment for all children.
- Monitored children's behavior and progress, providing feedback to parents during regular communication sessions.
- Developed and maintained relationships with families, addressing concerns and fostering community involvement.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
Home Care Provider
People Inc Home Health
Buffalo, NY
06.2013 - 04.2015
- Provided personalized care plans tailored to individual client needs and preferences.
- Assisted clients with daily living activities, ensuring comfort and safety at all times.
- Monitored client health and reported changes or concerns to healthcare professionals promptly.
- Developed strong relationships with clients, fostering trust and emotional support through companionship.
- Coordinated with family members to discuss care updates and address any concerns effectively.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Education
Associate of Science - Nursing
Trocaire College
Buffalo, NY12-2021
Skills
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Exceptional customer service
- Flexible schedule
- Relationship building
- Excellent people skills
Timeline
Sales Associate
Queen City Foods
04.2016 - 07.2025
Home Care Provider
People Inc Home Health
06.2013 - 04.2015
Sales Associate
The Childrens's Place
10.2010 - 08.2015
Daycare Assistant
Tammy's Tots
02.2010 - 05.2015
Associate of Science - Nursing
Trocaire College