Maria Fernandez
Tamarac,FL
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Community Manager
FPI Management
04.2021 - Current
- Enhanced property value by overseeing renovation projects and recommending improvements to common areas.
- Improved tenant satisfaction by addressing concerns promptly and maintaining open lines of communication.
- Oversaw move-in/move-out processes, ensuring smooth transitions for both incoming and outgoing tenants.
- Maximized rental income while minimizing expenses through effective planning and control.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Communicated effectively with owners, residents, and on-site associates.
- Collaborated with leasing agents to maintain up-to-date knowledge of available units and market trends affecting rental rates.
- Supervised on-site staff, providing guidance, training, and performance evaluations as needed.
Community Director
Cornerstone Residential Management
08.2019 - 04.2021
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the market.
- Kept properties in compliance with local, state, and federal regulations.
- Reduced maintenance costs with efficient scheduling, prioritizing urgent repairs, and coordinating with contractors.
- Managed budgets effectively, reviewing expenses regularly and negotiating favorable contracts with vendors.
- Collaborated with leasing agents to maintain up-to-date knowledge of available units and market trends affecting rental rates.
Property Manager
St.Andrews
09.2019 - 04.2020
- Successfully managing 458 units property in accordance with the board of directors. Ensuring all policy, procedures and day to day operations were executed to standards. Responsible and accountable for the supervision and activities of all on site staff.
- 1. Customer service
- 2. Reporting to the board of directors
- 3. Accounts payable/accounts receivable
- 4. Preparations of monthly reports and yearly budgets and annual meetings.
- 5. Scheduling contractors
- 6. Receiving, logging and properly coding all invoices.
- 7. Daily team huddles in the morning.
- 8. Ensured property and lease files are properly maintained and kept up to date in accordance with company policy.
- 9. Obtaining bids and verifying work completion.
Assistant Property Manager
Advenir Real Estate Management
02.2018 - 08.2019
- Assist with the management of a 400 luxury apartment community. Helped perform all related management functions, including but not limited to, coordinating leasing and marketing efforts, approve move-in files, promotes lease renewals, resident relations, team building and any other duties or responsibilities that may be assigned by the manager. Responsible for collections, posting and deposits of all rental payment and performing evictions on delinquent residents. Cross training all new hired assistant managers and community managers with day to day duties and insuring there following company policy and procedures.
Assistant Property Manager
GoldOller Real Estate Investments
08.2017 - 02.2018
- Overseeing 1520 unit community in the account receivable department.Responsible for all bad debt collections, posting and daily bank deposits of all rental payments.
- Performing evictions on delinquent residents. Prepare all final account statements in accordance with Florida Statue laws. Performing move out inspections ranging from 40 to 80 move outs a month on timely matter. Consistently reaching 1% delinquency and bad debt goals. Documents to new and existing residents and follow established policy and procedures in the qualification, screening and acceptance of applicants for residency. Maintain company customer service standards, respond to residents requests and work with residents to resolve resident problems and complaints.
Assistant Property Manager
Carroll Management Group
06.2016 - 08.2017
- Company Overview: Property sold to GoldOller
- Overseeing 1500 accounts/receivables including daily bank deposits, collection reports, month end accounting reports,budget variance reporting for operating and capital budgets, and rent/ renewal increase proposals. Monthly
- Delinquency is consistently less than 1%. Producing and implementing monthly marketing plans in accordance to occupancy goals.Assist Home office and Regional Manager with preliminary site visits of possible acquisitions.
- Managed all day-to-day activities involving tenants, subcontractors and property management.Achieved the highest
- Possible net operating income by implementing cost control and revenue improvement programs.
Education
High School Diploma -
American Senior High
Miami Lakes, FL06.2001
Skills
- Fair Housing Regulations
- Yield Star
- Excel
- Yardi
- Payroll
- Property Management
- Office Management
- Entrata
- Tax Experience
- Microsoft Word
- Lead to lease
- Onesite
- Microsoft Outlook
- Spanish
- MRI
- Lease Hawk
- HUD
- Accounts Payable
- Section Eight
- Accounts Receivable
- Property Bridge
Certification
Driver's License
Additional Information
Managed residential properties ranging from 200 up to 1520 units. Master software such as MRI, YARDI, ONESITE, ENTRATA, LEAD TO LEASE, PROPERTY BRIDGE, YIELD STAR, LEASE HAWK, MICROSOFT WORD AND EXCEL, RENTCAFE, AMSI.
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Community Manager
FPI Management
04.2021 - Current
Property Manager
St.Andrews
09.2019 - 04.2020
Community Director
Cornerstone Residential Management
08.2019 - 04.2021
Assistant Property Manager
Advenir Real Estate Management
02.2018 - 08.2019
Assistant Property Manager
GoldOller Real Estate Investments
08.2017 - 02.2018
Assistant Property Manager
Carroll Management Group
06.2016 - 08.2017
High School Diploma -
American Senior High