MARIA FLORES
Stockton,CA
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
17
17
years of professional experience
Work History
Server
CASA FLORES
Lodi, CA
01.2015 - 09.2025
- Delivered exceptional customer service, enhancing guest experiences and ensuring satisfaction.
- Collaborated with kitchen staff to ensure timely order delivery and accuracy of meals.
- Trained and mentored new servers on menu knowledge and customer interaction techniques.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Restaurant Owner
CASA FLORES
Manteca, CA
09.2008 - 01.2015
- Oversaw daily restaurant operations, ensuring high standards in food quality and customer service.
- Developed and implemented marketing strategies to increase brand awareness and customer engagement.
- Managed staff recruitment, training, and performance evaluations to foster a motivated team environment.
- Streamlined inventory management processes, reducing waste and optimizing supply chain efficiency.
Education
High School Diploma -
STAGG HIGH SCHOOL
Stockton, CA05-1988
Skills
- Strong work ethic
- Positive and professional
- Cleanliness standards
- Team collaboration
Languages
Spanish
Native or Bilingual
Timeline
Server
CASA FLORES
01.2015 - 09.2025
Restaurant Owner
CASA FLORES
09.2008 - 01.2015
High School Diploma -
STAGG HIGH SCHOOL