I am a hard-working team player with extensive customer service experience. I am fluent in both English and Spanish with college-level reading and writing skills in both. I am used to working in very fast-paced, customer-oriented environments and am able to multitask well, Applies advanced leadership skills, decision making, problem solving. I pride myself on being able to identify and meet the needs of my customers while serving the needs of the business.
Work History
Life Agent and Administrative Office Assistant
2 Years 3 Months
Seeds Financial Planning LLC | 05.2024 - 08.2026
Contact 100+ prospects daily through warm leads, referrals, and cold calls.
Explain life insurance options and help clients choose suitable coverage.
Build client relationships and meet sales goals.
Answer phone calls and assist clients with policy needs.
Keep the office organized and support daily operations.
Assist clients with policy loans and other service requests.
Life Insurance Agent
8 Months
Primerica Life Insurance | 07.2022 - 03.2023
Created marketing strategies targeting potential clients, Pursued sales leads through, warm list, referrals, cold calls, while building my own business hiring new insurance sales representative training them and help them get licensed as they were hired by the company.
Temp. RDA
2 Years 3 Months
Toothio Pro | 05.2024 - Current
Adaptable Registered Dental Assistant Successfully assisted in 5+ dental practices, mastering varied procedures and software systems within short-term placements, Emphasize the ability to enter a new office and contribute immediately.
Highlight fast adaptation, multi-software proficiency, fast learning systems like DEXIS digital X-ray or iTero scanners without needing heavy training
Maintained 100% compliance with OSHA and CDC sterilization protocols while adapting to different clinic layouts.
Limited front desk duties: taking payments, answering office phone calls, scheduling patient recalls or new appointments, checking insurance such as Medicaid & CHIP.
Provided a welcoming and efficient environment for patients, focusing on their treatment and comfort.
Assisted dentists with procedures and prepared materials, equipment, and tray setups.
Documented patient charting and treatment history in compliance with ADA guidelines.
Maintained sterilization and supply levels, ensuring regulatory compliance.
Education
The Academy of Irving ISD | Irving, TX
Medical Coursework: Studied basic and entry level medical knowledge in preparation for advanced medical training: CPR, Blood work, Blood pressure, Emergency resuscitation and emergency kit usage.
Served as member of the Health Occupations Students of America.
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