MARIA GALLARDO
Santa Maria,CA
Summary
To bring strong sense of dedication, motivation, and responsibility. Utilize my skills and qualification obtained through work experience.
Overview
7
7
years of professional experience
Work History
Eligibility Specialist
EDS
Santa Maria, CA
06.2025 - 10.2025
- Evaluated eligibility for various programs, ensuring compliance with state and federal regulations.
- Processed applications efficiently, maintaining high accuracy in data entry and documentation.
- Collaborated with cross-functional teams to streamline processes and improve service delivery.
- Analyzed case files to determine client eligibility, providing expert guidance on program requirements.
- Advised clients on program options, ensuring clear communication of eligibility criteria and benefits available.
- Provided exceptional customer service through prompt response times, clear communication channels, and diligent follow-up practices.
- Resolved discrepancies with client applications to verify eligibility.
- Ensured compliance with local, state, and federal regulations during all phases of the eligibility determination process.
AOP/Eligibility Worker
Santa Barbara Public Health Department
11.2021 - 12.2023
- COVID-19: Data Remediation, Inputting patient’s information in different sites, clerical work, Administration, taking Minutes, Cleaning File folders also adding and removing Healthcare providers from CAHAN. MCAH program Duties: Data Entry, Clerical work, Administration, answering referral line, Budget-tracking monthly expenditures/ invoices for three different programs, ordering supplies and tracking request, tracking travel claims, program annual reports, equipment tracking, time study reports, EHR reports, Delivery Reports, preparing monthly staff meeting reports, Health indicator reports, Taking minutes, translating when needed, Mother’s Helpers distribution to our three different sites for MCAH program, daily monitoring of Voicemail for referral line and keeping track of incoming calls, also daily monitoring of electronic faxes for referrals and inputting them into Remote PHN, also using EPIC when needed to find patient information, submitting referrals to the appropriate staff. Detail oriented and prioritizing task when needed. Reviewing applications of Medi-Cal/ Food stamps, budgeting information provided to me on applications, reviewing allowances and making sure information matched on application and income reported working with different sites to obtain and input information. Making calls to verify information provided. Translate and help clients with applications such as explaining information and helping them fill out the applications, answering phones in a high volume based and keeping productivity throughout the day and finishing applications before the end of the day. Managing several cases at once. Following program rules and policies at all times.
Manager
National Staffing
05.2020 - 12.2020
- Manage staff, Supply ordering, disinfecting, maintaining a safe and clean work area, resolve problems on site, check in patients, keeping daily counts of testing kits also reporting numbers to the county. Setting up clinics and arrange everything where it belonged, also attending daily briefings.
Medical Assistant
Central Coast Foot Clinics
03.2019 - 05.2020
- Objectivity of the job was to assist doctor in clinic, while he is doing procedures on patients. Making sure all the diagnosis that were given are in patients chart. Rooming patients and asking health questions. Fill out encounters and superbills, do chart notes perform X-rays and perform Ultrasounds, drawing injections and also assist front and back office scheduler when needed.
Receptionist
Family and Industrial Medical
08.2018 - 05.2020
- Objectivity of the job is to answer phones, check in and check out patients. Collect Co pays and deductibles. Overall offer great and quick customer service to patients. Check in / check out (when short staffed handled both departments alone) Collect Co pays and deductibles Answered 10 phone line when short staffed controlled all lines alone. Communicate with patient and providers efficiently for quicker and quality care. Maintained a full schedule Out patient calls to scheduled upcoming appointments and annual physicals.
Medical Assistant
Santa Maria Family Dentistry
08.2018 - 03.2019
- To ensure an easy flow for patients. Assist physicians with additional help for back office, while maintaining a busy schedule for the productivity of the office. Data entry, mail distribution, maintained daily schedule, confirmed appointments, maintained up to date documentations for patient charts, assisted in room set up, according to scheduled procedures, assisted with instrument sterilization, assisted with patient room cleaning and also helped taking vitals.
Education
High School Diploma - undefined
Chaparral High School
01.2015
Skills
- Medical Office Experience
- Patient care
- Bilingual
- Budget Reports
- Medical Scheduling
- Office Administration
- Insurance Verification
- Data entry
Timeline
Eligibility Specialist
EDS
06.2025 - 10.2025
AOP/Eligibility Worker
Santa Barbara Public Health Department
11.2021 - 12.2023
Manager
National Staffing
05.2020 - 12.2020
Medical Assistant
Central Coast Foot Clinics
03.2019 - 05.2020
Receptionist
Family and Industrial Medical
08.2018 - 05.2020
Medical Assistant
Santa Maria Family Dentistry
08.2018 - 03.2019
High School Diploma - undefined
Chaparral High School