Maria Galvan
620 Saxon St. Seguin,TX
Summary
Dedicated college graduate with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Receptionist
Alligator Dental
09.2023 - 03.2024
- Responded to inquiries from patients seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Registered Behavior Technician (RBT)
Behavioral Innovations
10.2022 - 02.2023
- Enhance student development by teaching behavioral, social, and lifelong learning skills in addition to academic subjects.
- Assisted students in understanding and overcoming social, behavioral and academic problems.
- Conducted individual and group therapy, behavioral interventions and intervention with families as part of interdisciplinary team treatment approach.
- Tracked and reported behavioral data to monitor social and emotional development of students.
Waitress & Cashier
Crazy Cactus
03.2020 - 07.2022
- Kept server areas clean and stocked to increase efficiency while working tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
Registered Behavior Technician (RBT)
Hopebridge Autism Therapy Centers
07.2021 - 07.2022
- Enhance student development by teaching behavioral, social, and lifelong learning skills in addition to academic subjects.
- Assisted students in understanding and overcoming social, behavioral and academic problems.
- Conducted individual and group therapy, behavioral interventions and intervention with families as part of interdisciplinary team treatment approach.
Registered Behavior Technician (RBT)
Cultivate Behavioral Health & Education
08.2019 - 07.2021
- Conducted primary and secondary research to better understand customer needs and behaviors.
- Enhance student development by teaching behavioral, social, and lifelong learning skills in addition to academic subjects.
- Assisted students in understanding and overcoming social, behavioral and academic problems.
AFTERCARE TEACHER ASSISTANT
ST. AGNES ACADEMY
08.2018 - 08.2019
- Monitored student attendance by collecting attendance rosters and overseeing attendance database.
- Redirected inappropriate student behavior and implemented program discipline system to guide proper student behavior.
- Organized and supervised games and [Type] recreational activities to promote physical, mental and social development in children.
- Prepared after-school enrichment activities for children to encourage student participation.
WAITRESS & CASHIER
DELICIOUS AREPAS
11.2015 - 08.2018
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
BACHELOR'S - Psychology
THE UNIVERSITY OF MEMPHIS
3720 Alumni Ave. Memphis, TN 3815205.2019
Skills
- Office Management
- Scheduling
- Data Entry
- Administrative Support
- Customer/Client relations
- Information Protection
Certification
RBT Certification
Additionalinformation
I have very good time management skills that I have acquired through being a full time student, part time employee, and being a learning assistant for General Psychology., I have always been responsible with my work, and put the best I can in everything I do., I believe I do have that leadership quality in myself, where if I don't see anyone else getting things done I will do it myself. I like to take charge and make sure the work gets done efficiently and on time.
Timeline
Receptionist
Alligator Dental
09.2023 - 03.2024
Registered Behavior Technician (RBT)
Behavioral Innovations
10.2022 - 02.2023
Registered Behavior Technician (RBT)
Hopebridge Autism Therapy Centers
07.2021 - 07.2022
Waitress & Cashier
Crazy Cactus
03.2020 - 07.2022
Registered Behavior Technician (RBT)
Cultivate Behavioral Health & Education
08.2019 - 07.2021
AFTERCARE TEACHER ASSISTANT
ST. AGNES ACADEMY
08.2018 - 08.2019
WAITRESS & CASHIER
DELICIOUS AREPAS
11.2015 - 08.2018
BACHELOR'S - Psychology
THE UNIVERSITY OF MEMPHIS
RBT Certification
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