Maria Garay
Aguascalienres,VA
Summary
Skilled in resolving complaints and boosting sales through exceptional service, demonstrating both strong customer service and mentoring abilities. Hardworking and passionate job seeker with strong organizational skills eager to secure a position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Key Holder
Abercrombie & Fitch
08.2024 - 09.2024
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Send emails about store business to higher ends.
- Managed store personnel by delegating tasks and supervising daily operations.
Lead Brand Representative
Abercrombie & Fitch
07.2022 - 08.2024
- Increased overall sales by training team members on effective selling techniques.
- Managed calls of customer complains proving excellent customer service and a great experience for them.
- Enhanced customer loyalty through exceptional service and product knowledge.
Brand Representative
Hollister
10.2021 - 06.2022
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Enhanced sales performance through effective communication of product features and benefits.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Handled customer complaints professionally, resolving issues promptly to maintain positive brand perception and customer satisfaction.
- Politely greet and help customers with posipositive attitud.
Education
Associate of Arts - Sociology
El Camino College
Torrance, CA06.2024
Skills
- Customer Service
- Cash Handling
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Key Holder
Abercrombie & Fitch
08.2024 - 09.2024
Lead Brand Representative
Abercrombie & Fitch
07.2022 - 08.2024
Brand Representative
Hollister
10.2021 - 06.2022
Associate of Arts - Sociology
El Camino College
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