Maria Garcia
Wilmington,NC
Summary
Dynamic and dedicated professional with a strong background in customer service at Charleys Cheesesteaks. Proven ability to enhance customer experiences through effective communication and problem resolution. Skilled in cash handling and point-of-sale operations, demonstrating integrity and a commitment to operational excellence. Passionate about fostering customer loyalty and satisfaction.
Overview
2
2
years of professional experience
Work History
Cashier
Charleys Cheesesteaks
04.2023 - 09.2024
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries to enhance shopping experience.
- Maintained cleanliness and organization of checkout area to ensure operational efficiency.
- Handled cash, credit, and digital payments while adhering to security protocols.
- Engaged with customers to promote loyalty programs and store promotions effectively.
- Collaborated with team members to streamline service during peak hours.
- Resolved customer concerns promptly to maintain satisfaction and encourage repeat business.
- Learned company policies and procedures quickly for effective task execution.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Food Service Worker
McDonald's Restaurant
06.2022 - 09.2022
- Prepared and served food items, ensuring adherence to safety and sanitation standards.
- Added toppings to the burgers.
- Adjusted food preparation methods in accordance with customer requests.
- Portioned and wrapped food to place directly on plates for service to patrons.
Education
High School Diploma -
Laney High School
Wilmington, NC05-2028
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Charleys Cheesesteaks
04.2023 - 09.2024
Food Service Worker
McDonald's Restaurant
06.2022 - 09.2022
High School Diploma -
Laney High School