Maria Garibay
Terry Reilly Health Services
Caldwell,ID
3
years of professional experience
Results-driven Front Office Lead with exceptional communication and leadership skills. Proven ability to enhance customer service and streamline operations through process improvements, ensuring optimal patient flow and satisfaction.
Work History
Front Office Lead
3 Years 2 Months- Supervised front office operations, ensuring efficient patient flow and optimal service delivery.
- Trained and mentored staff on administrative procedures and customer service excellence.
- Implemented process improvements that enhanced scheduling efficiency and reduced wait times.
- Coordinated communication between departments to streamline patient care processes.
- Managed financial transactions accurately, balancing cash drawers daily to prevent discrepancies or errors in accounting records.
- Demonstrated strong leadership skills by mentoring junior staff members on proper procedures and etiquette for dealing with customers.
Education
High School Diploma
Skills
Exceptional communication
Staff training and development
Appointment scheduling
Documentation management
Strong leadership
Customer service
Opening and closing offices
Scheduling appointments
Languages
Spanish
Native or Bilingual
Timeline
Front Office Lead
Terry Reilly Health Services
06.2023 - CurrentRead More
Canyon Springs High School
High School Diploma
Read More