Maria GARZA
Victoria,TX
Summary
Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.
Overview
11
11
years of professional experience
Work History
Insurance Agent
Acceptance Insurance
Memphis, TN
12.2012 - Current
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Assessed customer risk levels and recommended appropriate coverage options.
- Conducted research to identify competitive rates and benefits offered by other providers.
- Provided customers with information regarding plan features, pricing, and availability.
- Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
- Resolved customer complaints in a timely manner to maintain high satisfaction levels.
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Participated in continuing education courses to stay current on industry trends and changes in regulations.
- Monitored market conditions to ensure that existing policies remain competitively priced.
- Scheduled meetings with prospective clients to discuss available products and services.
Education
High School Diploma -
Rio Hondo High School
Rio Hondo, TX01-1985
Skills
- Client Relations
- Account Management
- Policy Renewals
- CRM Software
Languages
Spanish
Professional
Timeline
Insurance Agent
Acceptance Insurance
12.2012 - Current
High School Diploma -
Rio Hondo High School