Maria Gonzales
Sulphur Springs,Tx
Summary
Detail-focused Pharmacy Technician recognized for productivity and efficiency in completing tasks. Skilled in medication dispensing, inventory management, and pharmaceutical calculations. Excel at communication, teamwork, and customer service, ensuring smooth pharmacy operations. Committed to maintaining accuracy and confidentiality in handling prescriptions and patient information.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
MChest Pharmacy
Sulphur Springs
09.2010 - 03.2025
- Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Monitored prescription refill requests and communicated with patients regarding their status.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Entered prescription information into computer databases.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Ensured compliance with state and federal pharmacy laws and regulations.
- Verified prescriptions and drug labels, documents and packages.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Entered patient and prescription information into pharmacy software systems with high attention to detail.
- Answered telephones to respond to questions or requests.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Assisted in training new employees on pharmacy procedures.
- Established or maintained medications and other patient profiles.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Verified accuracy of medication labels before they were dispensed to customers.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Organized work areas so that everything was easily accessible when needed.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Assisted pharmacists in filling prescription orders accurately and efficiently.
- Participated in continuing education and training to stay current with pharmacy practices and technology.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
Education
High School Diploma -
Sulphur Springs High School
Sulphur Springs, TX05-2005
Skills
- Prescription verification
- Pharmacy software
- Customer service
- Patient communication
- Data entry accuracy
- Team collaboration
- Error reporting
- Safety procedures
- Answering customer questions
- Continuing education
- Organizational skills
- Communication skills
- Resolving customer issues
- Serve customers
- Order fulfillment
- Prioritization and organization
- Continuous improvement
- Problem-solving
- Profile updating
- HIPAA
Affiliations
- I am a hard working individual
- I can multitask
- I am great with people
- I love helping others
Languages
English
Professional
Spanish
Native/ Bilingual
Certification
- PTCB certified
- Texas State Board of Pharmacy license
References
References available upon request.
Timeline
Pharmacy Technician
MChest Pharmacy
09.2010 - 03.2025
High School Diploma -
Sulphur Springs High School
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