Summary
Work History
Education
Skills
Languages
Timeline
Generic

Maria Guerra

Chicago,IL

Summary

Proven leader in enhancing customer satisfaction and streamlining branch operations at Marquette Bank. Expert in cash handling. Successfully managed risk and trained staff, significantly improving compliance and operational efficiency. Skilled in both staff development and branch operations.

Work History

Bank Teller Supervisor

Marquette Bank
  • Enhanced customer contentment through efficient management of teller transactions.
  • Enhanced branch operations through effective management of daily bank teller activities and workflow prioritization.
  • Audit cash drawers, vault and balance drawer at the end of each business day.
  • Managed risk effectively by monitoring teller activities, ensuring compliance with banking regulations and policies.
  • Process plate stickers, Money Orders and Cashier’s Check.
  • Order cash and prepare shipment weekly. Order supplies and look at inventory to see what is needed.
  • Open and close the branch.

Education

Associates Degree -

Richard Daley College
Chicago, IL
05.2001

Skills

  • Customer relationship building
  • Branch operations
  • Staff training and development
  • Cash handling expertise

Languages

Spanish
Professional Working
English
Full Professional

Timeline

Bank Teller Supervisor

Marquette Bank

Associates Degree -

Richard Daley College
Maria Guerra