Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MARIA GUTIERREZ

Woodland,CA

Summary

Experienced professional with over a decade in office and retail settings, demonstrating a strong customer service focus. Bilingual in English and Spanish with proficiency in translation, reading, and writing. Skilled in various computer programs including Word, Excel, PowerPoint, Access, and Outlook, as well as internet navigation. Currently pursuing an Accounting Major with basic knowledge of QuickBooks, approaching tasks analytically and maintaining a cooperative demeanor.

Overview

9
9
years of professional experience

Work History

Service Administrator

Powerscreen of California
09.2022 - 06.2025
  • Assistant to service managers in three offices; Dixon Ca, Nevada, and Southern Ca.
  • Write up service work orders,
  • Gatekeeping approve and enter technician’s times to work orders,
  • close and bill service invoices.
  • Update excel files for work in progress.

Insurance Agent

Fiesta Auto Insurance and Tax Services
08.2019 - 05.2021
  • Write up new insurance policies and endorse active insurance policies.
  • Take both cash and card payments,
  • make bank deposits.
  • Prepare taxex
  • Process DMV paperwork for transfers and registration renewals.

Office Services Specialist

Epiq Global
05.2018 - 08.2019
  • Assist office attorneys and paralegals with:
  • paperwork, copies,
  • setting up binders for trials or conferences.
  • computer data entry, handle confidential documents.

• Scan and email daily mail, then distribute to proper recipients.

  • Knowledge with Imange program.
  • Processed UPS / FedEx shipments and schedule packages for pick-up.
  • Also covered reception area by greeting visitors, receiving packages, answering phones, set up conference rooms, clean kitchens, and assisted with other projects as needed.

Maintenance Assistant Specialist, Human Resources Office Assistant

Adecco-Walgreens DC
10.2017 - 05.2018
  • Assist Maintenance Manager with budgets,
  • ordering parts and supplies for both utility department and maintenance,
  • assigning work orders to technicians through WEBTMA program.
  • Assist HR Generalist in several confidential office projects.
  • Helped team members with questions or issues they may have or directed team member to appropriate HR Generalist for further support.
  • provide office clerical duties such as: copy, scan, answer phones, direct calls, and take messages, as well as data entry.

Client Service Representative

H&R Block
01.2017 - 05.2018
  • Greet and check-in clients for their appointments,
  • Multitasking between phone calls, taking payments, and processing paperwork.
  • Count cash register at end of day and process daily deposits.

Office Assistant

Coconut Funding
05.2017 - 10.2017
  • Office duties consisted of multitasking between emailing merchants, faxing, phone calls, and performed additional assistance to coworkers.
  • Work environment was in office with group of about 15 people.

Receptionist/Cashier

Wise Auto Group
05.2016 - 12.2016
  • Greet and help walk-in customers
  • multitask between phone calls, cashier, and paperwork.
  • Count cash register at end of shift and prepared deposit.
  • Assist Accounts Payable in the process of new car sales refund checks.

Education

Associate of Arts - Accounting

University of Phoenix
Phoenix, AZ
03.2021

Diploma - General Studies

Cache Creek High School
Yolo, CA
05.2003

Skills

  • Asset management
  • Customer service excellence
  • Scheduling appointments
  • Payment processing
  • Skilled in software
  • Telephone etiquette
  • Multitasking Abilities
  • Organization and recordkeeping
  • Front office administration
  • Scheduling and calendar management
  • Administrative background

Languages

Spanish
Full Professional

Timeline

Service Administrator

Powerscreen of California
09.2022 - 06.2025

Insurance Agent

Fiesta Auto Insurance and Tax Services
08.2019 - 05.2021

Office Services Specialist

Epiq Global
05.2018 - 08.2019

Maintenance Assistant Specialist, Human Resources Office Assistant

Adecco-Walgreens DC
10.2017 - 05.2018

Office Assistant

Coconut Funding
05.2017 - 10.2017

Client Service Representative

H&R Block
01.2017 - 05.2018

Receptionist/Cashier

Wise Auto Group
05.2016 - 12.2016

Associate of Arts - Accounting

University of Phoenix

Diploma - General Studies

Cache Creek High School