Maria Hernandez
Denton,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Cashier
Home Depot
Flower Mound, TX
04.2024 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Restaurant Hostess
Wildcatter Ranch
Graham, TX
08.2023 - 03.2024
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
Receptionist
Faith Community Rural Health Clinic
Graham, TX
10.2022 - 07.2023
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Managed all incoming mail distribution, faxes, and photocopying documents as requested.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Restaurant Waiter
Dairy King
Graham, TX
07.2016 - 11.2021
- Assisted guests with making food and beverage selections.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Checked on guests during meals to ensure satisfaction with each course.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- I answered phone calls, providing information about restaurant services, hours of operation, and menu items.
- Replenished stocks of napkins, silverware, and other dining room supplies as needed.
- Processed cash payments accurately and ensured the accuracy of change given to customers.
Education
High School Diploma -
Graham High School
Graham, TX05-2019
Skills
- Customer Service
- Cash Handling
- Time Management
- Multitasking and prioritization
- Strategic Planning
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Cashier
Home Depot
04.2024 - Current
Restaurant Hostess
Wildcatter Ranch
08.2023 - 03.2024
Receptionist
Faith Community Rural Health Clinic
10.2022 - 07.2023
Restaurant Waiter
Dairy King
07.2016 - 11.2021
High School Diploma -
Graham High School
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