MARIA JORGE
Doral,FL
Summary
Results-oriented customer service professional with a passion for exceeding expectations and enhancing customer satisfaction. Proven track record of delivering exceptional service in fast-paced environments. Skilled in communication, problem-solving, and conflict resolution. Ready to contribute expertise to drive client success and organizational growth.
Overview
2
2
years of professional experience
Work History
CUSTOMER SERVICE
Artem Apartments
Miami
02.2023 - 10.2024
- Assist leasing team in providing excellent service to customers
- Greet and receive guests and customers
- Maintain lobby area in an organized manner, neat and clean
- Answering phone calls and taking phone calls messages for the leasing personnel
- Ensure compliance of company policies in providing service to guest and residents
- Walk common areas to ensure everything is organized and clean.
Store Associate
TJX Companies
Doral, Florida
11.2023 - 02.2024
- Assisted customers with product selection, pricing and availability.
- Stocked shelves with merchandise and maintained inventory levels.
- Processed returns and exchanges according to company policy.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Ensured the cleanliness and tidiness of the store.
- Addressed customer complaints in a professional manner.
- Operated scanning equipment for price checks and stock replenishment.
- Demonstrated excellent customer service skills at all times.
Education
HIGH SCHOOL DIPLOMA -
CENTRO CACIQUE RAFAEL BONAO
JUNE 2021 -
NAIL TECH
JUNE 2021 -
EYEBROWNS & EYELASHES TECH
Skills
- Fluent in Spanish
- Accustomed to working in fast-paced environments with the ability to think quickly and successfully handle difficult clients/members
- Sound health for sustained performance under pressure - Experience and ability working long-hours and nights under pressure
- Organizational skills and customer service orientation
- Problem analysis and problem solving
- Exceptional ability to stay attentive when dealing with customers
- Clear communication skills aimed at understanding customers' needs and providing corresponding services
References
REFERENCES UPON REQUEST
Languages
English
Professional
Spanish
Professional
Timeline
Store Associate
TJX Companies
11.2023 - 02.2024
CUSTOMER SERVICE
Artem Apartments
02.2023 - 10.2024
HIGH SCHOOL DIPLOMA -
CENTRO CACIQUE RAFAEL BONAO
JUNE 2021 -
NAIL TECH
JUNE 2021 -
EYEBROWNS & EYELASHES TECH