MARIA K. PEREZ Bonachea
Riviera Beach,FL
Summary
To obtain a job that will help me grow both professionally and personally and acquire excellent Customer Service skills as well as any other skills that will motivate and inspire me to be of help to my fellow citizens.
Professional with strong background in legal support, equipped to handle variety of tasks in fast-paced environment. Expertise in legal research, document management, and case preparation, ensuring accuracy and compliance. Known for effective team collaboration and adaptability, always focused on achieving results and meeting deadlines. Strong organizational skills and proactive approach to problem-solving make for reliable asset.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Paralegal
Personal Injury of Florida
07.2022 - Current
- I manage the intake process for new personal injury clients by opening case files and preparing Letters of Representation to send to plaintiffs, insurance carriers, defendants, and third parties when necessary. I maintain regular communication with clients by conducting bi weekly follow ups regarding their medical treatment and case progress. I organize and maintain case files by ensuring that all medical records, bills, and correspondence are properly documented and filed. I also prepare comprehensive demand packages for submission to insurance companies during settlement negotiations. Once cases are settled, I assist with the settlement disbursement process by handling settlement checks and coordinating payments to medical providers and other lienholder.
Receptionist
MedFlorida Medical Center
05.2022 - 01.2022
- Provide patients with quality care and customer service, collection of copayments and weekly reconciliation, assist with answering calls on multiple incoming lines, preparation of patient’s charts and data entry, confirmation of appointments, insurance verifications and assist my coworkers in all daily routines as needed.
Teller
Guardians Credit Union
02.2021 - 01.2022
- Provide account services to members by receiving deposits and loan payments, as well as cashing checks, issuing savings withdrawals, and recording night and mail deposits. Also sell’s of money orders, and cashier’s checks.
Crew Trainer
McDonald's
02.2020 - 02.2021
- Training of new incoming personnel Customer Service, Handling customer complaints and addressing the issues with the staff, Cashier, Taking orders.
Education
Bachelors - Criminal Justice
Keiser University
West Palm Beach, FL04-2026
Associates Degree - Arts, Criminal Investigations
Palm Beach State College
01-2024
High School Diploma - undefined
John I. Leonard High School
West Palm Beach, FL07-2020
Skills
- Microsoft Word and internet based systems, with strong computer and administrative skills Experienced in providing professional client service while managing deadlines and maintaining accuracy in fast paced, high-pressure environments Skilled in multitasking, organization, and prioritizing responsibilities efficiently Also experienced in training and supporting coworkers to ensure smooth office operations and team productivity
Certification
Crime Scene Certificate from Palm Beach State College
LANGUAGE SKILLS
I am bilingual. I speak, write and read Spanish and English fluently.
Timeline
Paralegal
Personal Injury of Florida
07.2022 - Current
Receptionist
MedFlorida Medical Center
05.2022 - 01.2022
Teller
Guardians Credit Union
02.2021 - 01.2022
Crew Trainer
McDonald's
02.2020 - 02.2021
High School Diploma - undefined
John I. Leonard High School
Bachelors - Criminal Justice
Keiser University
Associates Degree - Arts, Criminal Investigations
Palm Beach State College