Maria Lacey
New Waterford,OH
Summary
Dynamic professional with extensive experience as a Deputy Clerk at Columbiana County Municipal Court, excelling in document management and policy enforcement. Proven ability to streamline filing systems, enhance communication, and provide exceptional customer service, significantly reducing case backlog and improving operational efficiency. Strong organizational skills and adept at legal terminology.
Overview
28
28
years of professional experience
Work History
Deputy Clerk
Columbiana County Municipal Court
Lisbon, OH
09.2000 - Current
- Assisted in processing court documents and maintaining accurate case files.
- Coordinated scheduling for court hearings and managed trial calendars efficiently.
- Facilitated communication between judges, attorneys, and the public to ensure clarity on procedures.
- Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
- Completed complex court forms accurately, minimizing errors and potential delays in processing.
- Reduced wait times at the counter by swiftly addressing walk-in requests from the public while maintaining a professional demeanor under pressure.
- Promoted transparency within the court system through meticulous record keeping of all case-related documentation.
- Provided support in courtroom operations during proceedings, maintaining order and efficiency.
- Trained new clerical staff on procedures and document management systems effectively.
- Collaborated with colleagues on cross-training initiatives, increasing overall efficiency within the office.
- Tracked internal legal documents and verified submittal to Clerk's office for signature and execution to comply with predetermined guidelines.
- Assisted in reducing case backlog by efficiently scheduling cases.
- Improved communication between the court and litigants with timely notifications of hearings, decisions, and other pertinent information.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Office Assistant
Ankle & Foot Care Center
02.1998 - 09.2000
- Managed patient scheduling and ensured timely communication with medical staff.
- Assisted in maintaining organized patient records and documentation systems.
- Coordinated office supplies procurement, optimizing inventory management processes.
- Supported billing procedures by verifying insurance information and processing claims.
- Facilitated effective patient interactions, enhancing overall customer service experience.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Coordinated meeting schedules and logistics, leading to smoother operations and better time management.
- Supported onboarding process for new hires, enhancing their integration into team with comprehensive orientation sessions.
- Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
Education
Associate of Arts - Business Administration
University of Phoenix
Tempe, AZHigh School Diploma -
Crestview Local
Columbiana, OH06-1995
Skills
- Filing systems
- Document preparation
- Policy enforcement
- Legal terminology
- Document management
Timeline
Deputy Clerk
Columbiana County Municipal Court
09.2000 - Current
Office Assistant
Ankle & Foot Care Center
02.1998 - 09.2000
Associate of Arts - Business Administration
University of Phoenix
High School Diploma -
Crestview Local