Summary
Overview
Work History
Education
Skills
Timeline
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Maria Lampone

Belleville,NJ

Summary

Dedicated professional with experience in education support, customer service, and scheduling. Seeking a role to leverage skills and continue professional growth while making a positive impact in the workplace. Eager to contribute effectively and excel in a position that aligns with expertise, ready to take on new challenges with enthusiasm.

Overview

6
6
years of professional experience

Work History

Medical Scheduler

RadNet
03.2025 - Current
  • Handle incoming calls to schedule patients, transfer to correct department, provide office details and appointment information
  • Manage appointment rescheduling for patients with missed visits.
  • Ensure compliance with HIPAA regulations while handling sensitive patient information during all aspects of appointment scheduling processes.
  • Verify insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
  • Coordinate with other departments to facilitate seamless operation and excellent patient care.
  • Maintain accurate records of patient demographics, insurance information, and medical history in electronic health systems.

Grocery Shopper/Delivery Driver

Instacart
10.2021 - Current
  • Receive accolades for proactive communication and personalized shopping experiences.
  • Maintain a 4.94/5 customer rating through accurate shopping and timely delivery.
  • Strategically plan routes to optimize efficiency in order fulfillment and delivery operations.

Paraprofessional

Celebrate The Children
04.2022 - 06.2022
  • Fostered positive learning environments, promoting student engagement and academic growth.
  • Assisted in evaluating student progress and adapting instructional strategies to meet educational goals.
  • Demonstrated empathy and patience in supporting students with diverse learning needs.

CMS Teller

Loomis Armored
06.2019 - 11.2019
  • Trained new team members in cash handling procedures, contributing to a cohesive and efficient team environment.
  • Maintained accurate records and reports of cash transactions, ensuring compliance with operational and security protocols.
  • Managed cash processing operations with precision and security, including counting, sorting, and verifying currency and checks.

Education

Diploma -

Morris Hills High School
Rockaway

Skills

  • Appointment Scheduling
  • Customer Relationship Management
  • Organizational Skills
  • Communication
  • Attention to Detail
  • Customer Service Excellence
  • Fast Learner

Timeline

Medical Scheduler

RadNet
03.2025 - Current

Paraprofessional

Celebrate The Children
04.2022 - 06.2022

Grocery Shopper/Delivery Driver

Instacart
10.2021 - Current

CMS Teller

Loomis Armored
06.2019 - 11.2019

Diploma -

Morris Hills High School

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Maria Lampone