Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Lara

Middletown,DE

Summary

Hardworking employee, who is always willing to pursue opportunities to learn new skills and contribute to group success. Apply advanced Spanish skills to enhance service for customers. Focused on maximizing team productivity and customer satisfaction. Quality and service-minded professional experience. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Positive and upbeat with strong relationship-building abilities.

Overview

6
6
years of professional experience

Work History

Delivery Driver

Cuzino's
04.2020 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Fostered positive working relationships with regular customers.

Receptionist

New Look Nails Salon
06.2017 - 03.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.

Seasonal Sales Associate

Gamestop
10.2019 - 12.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Theatre Usher

Westown Movies
10.2018 - 07.2019
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Assisted patrons with seating by giving directions and lighting paths.
  • Directed ticket holders to seats and facility locations.
  • Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
  • Worked with other staff members to facilitate smooth flow of operations.
  • Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
  • Maintained clean and organized venue to create pleasant experience for guests.
  • Handled crowd control to maintain order and prevent overcrowding.

Education

High School Diploma -

Appoquinimink High School
Middletown, DE
06.2019

Skills

  • Customer Service
  • Spanish Fluency
  • Communication and Interpersonal Skills
  • Dependability and Honesty
  • Time Management
  • Customer Relationships
  • Excellent People Skills
  • Product Recommendations
  • Teamwork and Collaboration
  • Listening Skills
  • Persuasive Selling

Languages

Spanish
Native or Bilingual

Timeline

Delivery Driver

Cuzino's
04.2020 - Current

Seasonal Sales Associate

Gamestop
10.2019 - 12.2019

Theatre Usher

Westown Movies
10.2018 - 07.2019

Receptionist

New Look Nails Salon
06.2017 - 03.2020

High School Diploma -

Appoquinimink High School

Similar Profiles

CREATE PROFILE
Maria Lara