Maria LeBeauf
Laplace,LA
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
5
5
years of professional experience
Work History
Lead Store Associate
Aldi
Laplace, LA
08.2022 - Current
- Provided excellent customer service by resolving issues and answering inquiries.
- Assisted in maintaining a clean, safe, and organized shopping environment.
- Trained new employees on company policies and procedures.
- Resolved customer complaints in a timely manner.
Life Insurance Agent
Globe Life
Metairie, LA
02.2022 - 07.2022
- Assisted clients in understanding life insurance policy options and coverage details.
- Conducted needs analysis to recommend appropriate life insurance products for clients.
- Educated clients about policy benefits, terms, and conditions to ensure informed decisions.
Technical Support Representative
Asurion
, Remote
07.2021 - 12.2021
- Assisted customers with technical issues via phone and chat support.
- Diagnosed and resolved product malfunctions effectively and efficiently.
- Documented customer interactions in ticketing system for tracking purposes.
- Educated customers on product features and troubleshooting techniques.
Education
Associate of Science - Computer Networking
ITT Technical Institute
St. Rose, LA12-2009
Electronic Engineering
Southeast College of Technology
Metairie, LA04-2002
Skills
- Team leadership
- Customer relationship management
- Time management
- Adaptability
- Team collaboration
- Written communication
Timeline
Lead Store Associate
Aldi
08.2022 - Current
Life Insurance Agent
Globe Life
02.2022 - 07.2022
Technical Support Representative
Asurion
07.2021 - 12.2021
Associate of Science - Computer Networking
ITT Technical Institute
Electronic Engineering
Southeast College of Technology