Maria Link
Saint James
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
15
15
years of professional experience
Work History
Cashier
BJ's Wholesale
08.2021 - 05.2023
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Worked flexible schedule and extra shifts to meet business needs.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
Certified Nursing Assistant
Atria Assisted Living
02.2019 - 05.2021
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
Certified Nursing Assistant
St. James Nursing Center
12.2007 - 12.2017
- Provided residents with daily hygiene needs such as bathing, grooming, dressing, and feeding to ensure patient safety & dignity.
- Assisted patients to participate in daily social activities
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Education
High School Diploma -
Smithtown High School East
Saint James, NYSkills
- Customer service
- Work ethic and integrity
- Professionalism and courtesy
- Patience and empathy
- Cash handling
Timeline
Cashier
BJ's Wholesale
08.2021 - 05.2023
Certified Nursing Assistant
Atria Assisted Living
02.2019 - 05.2021
Certified Nursing Assistant
St. James Nursing Center
12.2007 - 12.2017
High School Diploma -
Smithtown High School East
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