Maria Lombana
Freeport
Summary
Reliable medical office professional offers many years of experience working in busy settings with high patient volumes.
Overview
14
14
years of professional experience
1
1
year of post-secondary education
Work History
Medical Receptionist
Happy & Healthy Pediatrics
Mineola
09.2021 - Current
- Scheduled appointments efficiently using the electronic health record system.
- Checked patients in and out for appointments and collected co-payments.
- Called patients to confirm scheduled appointments and obtain additional details.
- Processed referrals for specialist care when requested by physicians or patients.
- Took messages from patients and promptly relayed to appropriate staff.
- Entered insurance, demographics and health history into patient database.
- Responded to phone inquiries with professionalism and compassion.
- Verified insurance coverage for appointments.
- Maintained cleanliness and organization of waiting areas and reception desk.
Medical Receptionist/Manager
Franklin Square Podiatry
Franklin Square
07.2012 - 03.2020
- Supervised front desk operations for efficient patient check-in and scheduling.
- Managed staff training to ensure compliance with office policies and procedures.
- Coordinated communication between patients, doctors, and insurance providers.
- Implemented new scheduling software to streamline appointment bookings.
- Checked patients in and out for appointments and collected co-payments.
- Called patients to confirm scheduled appointments and obtain additional details.
Education
Penn Foster Career School
Scranton, PA 03.2020 - 04.2021
Medical Assistant
Franklin Career Institute
Hempstead, NYSkills
- Electronic health records
- Appointment scheduling
- Insurance verification
- Patient registration
- Referral processing
- Reminder calls
- Payment collection
- Billing support
- Customer service
- Medical office administration
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Medical Receptionist
Happy & Healthy Pediatrics
09.2021 - Current
Penn Foster Career School
03.2020 - 04.2021
Medical Receptionist/Manager
Franklin Square Podiatry
07.2012 - 03.2020
Medical Assistant
Franklin Career Institute