Maria Luis
Miami,FL
Summary
Dedicated professional with a strong work ethic and exceptional customer service skills, honed at Dairy Queen and as a private family babysitter. Excelled in enhancing customer satisfaction and loyalty through empathetic service and meticulous attention to detail. Adept at cash handling and team collaboration, consistently contributing to a positive and efficient work environment.
Overview
1
1
year of professional experience
Work History
Server
Dairy Queen
02.2024 - Current
- Optimized store appearance with meticulous attention to detail in cleaning and organizing displays.
- Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
Babysitter
Private Family
03.2024 - 10.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Education
High School Diploma -
Kendall Greens High School
Kendall 06-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Team collaboration
- Sales expertise
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Babysitter
Private Family
03.2024 - 10.2024
Server
Dairy Queen
02.2024 - Current
High School Diploma -
Kendall Greens High School
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