Maria Madrigal
Hemet,CA
Summary
Proven to excel in customer engagement and satisfaction at Sofia’s Party Supply, I leveraged my strong organizational abilities and exceptional customer service skills to significantly contribute to team sales targets. Demonstrated adaptability and a cooperative attitude, ensuring a well-stocked and efficient store environment, while maintaining high accuracy in transactions.
Overview
6
6
years of professional experience
Work History
Cashier
Sofia’s Party Supply
01.2017 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
Elsinore High School
Wildomar, CA05.2019
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cleaning and sanitizing
- Organizational abilities
- Product restocking
- Problem-Solving
- Honest and Dependable
- Reliable and Responsible
- Active Listening
- Team Collaboration
- Cooperative Attitude
- Adaptability and Flexibility
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Sofia’s Party Supply
01.2017 - 06.2023
Elsinore High School
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