Maria Mason
Memphis,TN
Summary
Hardworking and passionate job seeker with a proven track record of leadership eager to accept professional challenges. Bringing strong customer service skills and significant pharmaceutical knowledge to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
15
15
years of professional experience
Work History
Shift Manager
Jersey Mike's Subs
Chattanooga, TN
10.2021 - 11.2024
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Used proper techniques to prepare food and ingredients.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Helped maintain high levels of cleanliness throughout the establishment.
- Operated register to process payments and collect cash payment for order totals.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Pharmacy Supervisor
CVS Pharmacy
Chattanooga, TN
01.2021 - 05.2022
- Provided exceptional customer service.
- Collaborated with store management to maintain daily operations.
- Maintained education on side effects of medications.
- Maintained a safe working environment by adhering strict guidelines and ensuring all staff followed proper protocols.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Assist pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Prescription processing with accurate data entry and verification of patient information.
Shift Supervisor
Rite Aid
Chattanooga, TN
03.2018 - 02.2020
- Enforced company policies and regulations
- Completed store opening and closing procedures.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies.
- Maintain customer satisfaction by offering thoughtful solutions to resolve customer complaints and issues.
Sales Associate
Ross Dress for Less
Memphis, TN
03.2010 - 05.2015
- Organized racks and shelves to maintain store visual appeal.
- Handled cash transactions efficiently while adhering to company cash handling policies.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, product location, accessories, and merchandise care.
- Used persuasive selling tactics to educate customers on promotional offerings and products
- Managed conflict resolution with dissatisfied customers professionally.
Education
Southwest Tennessee Community College
Memphis, TNAccounting
Messick Vocational Center
05.1994
Skills
- Shift leadership
- Strategic thinking
- Product knowledge
- Active listening
- POS system operation
- Computer literacy and proficiency
- Professional communication
- Interpersonal
- Medication safety
- Prescription processing
- Inventory management
- Attention to detail
- Technical skills
- Conceptual
- Analytical skills
- Stress management
- Knowledgeable
- Reliable
Languages
English
Full Professional
Timeline
Shift Manager
Jersey Mike's Subs
10.2021 - 11.2024
Pharmacy Supervisor
CVS Pharmacy
01.2021 - 05.2022
Shift Supervisor
Rite Aid
03.2018 - 02.2020
Sales Associate
Ross Dress for Less
03.2010 - 05.2015
Southwest Tennessee Community College
Accounting
Messick Vocational Center