Maria Meola
Seminole,FL
Summary
Goal- oriented professional, dedicated to bring a solid background of providing exceptional customer service into the industry of insurance. Known for collaborating effectively for building strong client relations.
Overview
8
8
years of professional experience
Work History
Server
Glory Days Grill
02.2025 - Current
- Enthusiastically and efficiently serves in a high-paced restaurant and bar, with a dedication to engaging with guests for a personal, yet professional dining experience.
- Educates guests on daily specials and menu items, communicates guest needs with team members, and consistently takes care of large table sections with proper multitasking and time management.
- Resolves guest concerns promptly, enhancing customer satisfaction, and loyalty.
Truck Dispatcher
Aacardi Logisitics
07.2022 - Current
- Manages communications between drivers and customers to ensure timely deliveries, and high customer satisfaction.
- Directed customer accounts and invoicing.
- Negotiates rates with carriers for cost-effective shipping options, without sacrificing quality or timeliness of deliveries.
Server
Olive Garden
11.2023 - 02.2025
- Provided guests with top-notch food service in a positive manner.
- Made educated recommendations for each guest's specific wants, upsold wine and cocktails, obtained knowledge of dietary needs and restrictions, all while managing endless refills of soup, salad, and bread.
Receptionist/Veterinary Assistant
Pet Wellness and Urgent Care Center
05.2022 - 11.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone calls involving triaging emergencies based on urgency, as well as scheduled all types of appointments.
- Handled incoming and outgoing mail and email.
- Used multiple computerized billing software, scans and updated all medical paperwork into patient charts.
- Followed safe and caring animal handling restraints, collected and prepared lab samples, and assisted DVMs and CVTs with daily appointments.
Front Desk Manager/Receptionist
Aacardi the Salon
03.2020 - 01.2022
- Responsible for opening and closing the business.
- Fast-paced environment, and provided situational solutions for customers to be more than satisfied.
- Answered phones on a multi-line system, managed the scheduling of appointments, and collaborated with team members for the proper flow of business.
- Established strong rapport with returning guests while building new connections with first-time visitors.
Office Assistant
Modular Molding International
01.2018 - 01.2020
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
Education
2-20 Insurance License
John A Logan College
Carterville, ILOsceola Fundamental High School
Skills
- Licensed insurance agent
- Guest relations
- Customer service expertise
- Adaptable and flexible
Timeline
Server
Glory Days Grill
02.2025 - Current
Server
Olive Garden
11.2023 - 02.2025
Truck Dispatcher
Aacardi Logisitics
07.2022 - Current
Receptionist/Veterinary Assistant
Pet Wellness and Urgent Care Center
05.2022 - 11.2023
Front Desk Manager/Receptionist
Aacardi the Salon
03.2020 - 01.2022
Office Assistant
Modular Molding International
01.2018 - 01.2020
2-20 Insurance License
John A Logan College
Osceola Fundamental High School