Maria Mercado
Moreno Valley,CA
Summary
Bilingual and self-motivated professional with a strong background in sales, customer service, and small business operations, experienced in working directly with the public, managing transactions, and handling multiple responsibilities in fast-paced environments. Skilled in building rapport, maintaining long-term client relationships, and adapting to new tasks quickly; known for a friendly, reliable work ethic and a clear, people-focused communication style.
Overview
9
9
years of professional experience
Work History
Independent Business Owner - Retail & Wholesale
Self Employed Web
Moreno Valley, CA
04.2022 - Current
- Built and managed a profitable small business with over $100,000 in yearly sales.
- Delivered excellent customer service to hundreds of clients in person and online.
- Organized meet-ups, managed scheduling, product delivery, and client updates.
- Maintained long-term client relationships and handled all communication.
- Fluent in English and Spanish, skilled in handling diverse customer needs.
- Managed all money independently, including budgeting, inventory costs, and profit margins.
- Served as a friendly, approachable communicator at farmers' market booths, greeting hundreds of visitors each week.
Screen Printing Assistant
Family Business
Moreno Valley, CA
12.2016 - 12.2024
- Supported daily operations, including folding packaging and prepping merchandise for delivery.
- Helped pick up bulk orders, organize inventory, and load shipments for customers.
- Maintain a clean and organized work environment while working quickly and efficiently.
- Developed attention to detail and team collaboration through hands-on experience.
Education
Associate of Business Administration - Bussines Administation
Riverside City College
Riverside, CA06-2026
High School Diploma -
Vista Del Lago High School
Moreno Valley, CA06-2023
Skills
- Customer service
- Bilingual proficiency (English and Spanish)
- Inventory management
- Effective communication
- Sales strategy
- Friendly and personable attitude
- Cash handling & point of sales
Timeline
Independent Business Owner - Retail & Wholesale
Self Employed Web
04.2022 - Current
Screen Printing Assistant
Family Business
12.2016 - 12.2024
Associate of Business Administration - Bussines Administation
Riverside City College
High School Diploma -
Vista Del Lago High School
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