Maria Miranda
Omaha,NE
Summary
Dynamic and dedicated professional with a strong background in customer service at Burger King. Proven ability to enhance customer satisfaction through effective communication and problem resolution. Skilled in point-of-sale systems and team collaboration, consistently fostering positive relationships to drive repeat business and ensure a welcoming environment.
Overview
2027
2027
years of professional experience
4
4
years of post-secondary education
Work History
Cashier
Burger King
Omaha, NE
2017 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted customers with menu selections, providing information on promotions and specials.
- Collaborated with team members to ensure prompt service during peak hours.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Resolved customer complaints effectively, prioritizing satisfaction and retention.
- Helped customers complete purchases, locate items, and join reward programs.
Infant Nanny
Twins Daycare
Omaha, NE
2015 - 2016
- Provided attentive care to infants, ensuring safety and well-being throughout daily activities.
- Developed and implemented engaging activities that promote early childhood development.
- Monitored feeding schedules, maintaining proper nutrition and hygiene for infants.
- Communicated effectively with parents regarding developmental milestones and daily routines.
- Adapted quickly to changing needs of infants, demonstrating flexibility in caregiving approaches.
- Assisted with light housekeeping duties to ensure a clean, organized living environment for both the family and the infant.
Education
GED -
Learning Community Center
Omaha, NE 09.2021 - 11.2025
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Cleaning and sanitizing
Team collaboration
Languages
Spanish
Native or Bilingual
Timeline
GED -
Learning Community Center
09.2021 - 11.2025
Cashier
Burger King
2017 - Current
Infant Nanny
Twins Daycare
2015 - 2016