Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Maria Montero

Miami

Summary

Detail-oriented healthcare professional with extensive experience across multiple specialties. Demonstrated expertise in patient care, office administration, and team collaboration. Strong clinical skills combined with a commitment to exceptional customer service in patient-facing roles. Proven ability to maintain positive environments through effective communication and problem-solving.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Biltmore Dental
Hialeah
01.2025 - 04.2025
  • Managed front desk operations including scheduling appointments, collecting payments.
  • Coordinated with other healthcare professionals to ensure efficient office operations.
  • Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
  • Greeted patients, provided them with necessary paperwork, and verified insurance information.
  • Answered incoming calls, scheduled appointments, and confirmed patient visits.

Patient Services Agent

Community Medical Group
Miami
03.2024 - 11.2024
  • Provide administrative and customer service support to patients, including appointment scheduling, insurance verification, and patient communication.
  • Answer patient inquiries and direct them to the appropriate medical staff.
  • Maintain patient records and ensure information is accurately documented in the EMR system.

Medical Assistant

David Rodriguez MD (Dermatology)
Miami
09.2023 - 02.2024
  • Assisted in patient intake, including obtaining medical histories, measuring vital signs, and preparing patients for examinations.
  • Supported dermatology procedures and treatments, ensuring patient comfort and safety.
  • Educated patients on skincare, treatment options, and post-procedure care instructions.
  • Operated steam autoclave machines according to manufacturer's instructions and safety protocols.
  • Conducted quality control checks on all sterile products to ensure they meet established standards.

Preop Assistant

New Life Plastic Surgery
Miami
05.2021 - 08.2022
  • Managed preoperative patient care, including medical history intake, physical assessments, and preparation for surgical procedures.
  • Coordinated with the surgical team to ensure all patient documentation and requirements were complete prior to surgery.
  • Provided patients with pre-surgical education to reduce anxiety and improve surgical outcomes.

Medical Assistant

Aliuska Alvarez MD (Neurology)
01.2020 - 01.2022
  • Assisted neurologist during exams and diagnostic procedures, including preparing equipment and assisting with patient positioning.
  • Recorded patient histories, monitored neurological symptoms, and documented patient progress.
  • Administered treatments, injections, and medications as prescribed by the physician.
  • Scheduled appointments, processed billing information, and handled patient follow-ups.

Education

High School Diploma -

Coral Gables Senior High School
Miami, FL
05-2018

Skills

  • Patient care and support
  • Medical terminology
  • Spanish fluency
  • EMR management
  • Appointment scheduling
  • Preoperative and postoperative assistance
  • Medical billing and coding
  • Communication skills
  • Team collaboration
  • Data entry and administration
  • HIPAA knowledge
  • Insurance verification
  • Sterilization techniques
  • Financial processing

Certification

Medical Billing Certification — Florida International University.

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Front Desk Receptionist

Biltmore Dental
01.2025 - 04.2025

Patient Services Agent

Community Medical Group
03.2024 - 11.2024

Medical Assistant

David Rodriguez MD (Dermatology)
09.2023 - 02.2024

Preop Assistant

New Life Plastic Surgery
05.2021 - 08.2022

Medical Assistant

Aliuska Alvarez MD (Neurology)
01.2020 - 01.2022

High School Diploma -

Coral Gables Senior High School

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