Maria Mora-Rubio
Orlando
Summary
Professional designer equipped to deliver creative solutions and drive impactful results. Skilled in graphic design, user experience, and branding with strong focus on team collaboration and adaptability. Known for their ability to thrive in dynamic environments. Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
6
6
years of professional experience
Work History
Sales Associate
Lacoste Outlet
08.2025 - Current
- Assisted customers with product selection, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems.
- Maintained visual merchandising standards to promote brand image.
- Collaborated with team members to improve store operations and customer service.
- Resolved customer inquiries and complaints promptly to ensure satisfaction.
- Engaged in ongoing product knowledge training to better serve customers.
- Supported promotional events, contributing to increased foot traffic and sales awareness.
- Helped customers locate products and checked store system for merchandise at other sites.
Grocery Delivery Driver
DoorDash
04.2025 - 07.2025
- Delivered groceries efficiently, ensuring timely service to customers across various locations.
- Navigated routes using GPS technology to optimize delivery times and reduce fuel consumption.
- Communicated with customers regarding order status, enhancing customer satisfaction and trust.
- Maintained accurate records of deliveries, ensuring accountability and transparency in operations.
- Ensured accurate order fulfillment by double-checking items against invoices before leaving the store.
- Enhanced route efficiency by utilizing GPS technology and maintaining knowledge of local traffic patterns.
- Improved customer satisfaction by promptly delivering grocery orders with accuracy and professionalism.
- Handled customer complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
Assistant Architecture Designer
SR ARCH WORK AIA.
01.2023 - 03.2025
- Collaborated with design team to create innovative architectural concepts and layouts.
- Assisted in developing project presentations and client proposals, enhancing visual communication.
- Utilized AutoCAD and SketchUp for drafting detailed design drawings and models.
- Coordinated with vendors to procure materials, ensuring adherence to project specifications.
- Conducted site visits to gather data and inform design adjustments based on field conditions.
- Supported senior designer with mockups, material searches, and specifications for designs.
- Played an integral role in transforming client concepts into tangible design solutions, resulting in increased customer satisfaction and repeat business.
- Assisted the senior designer with planning, scheduling and daily office tasks.
Assistant Architecture Designer
Freelance With Architect Fredy Laverde
09.2022 - 03.2025
- Led brainstorming sessions to generate creative solutions, aligning designs with client vision and goals.
- Collaborated with multidisciplinary teams to ensure consistency in design across various platforms.
- Utilized advanced software tools such as Adobe Creative Suite to produce visually stunning designs that met clients'' expectations.
- Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
- Reviewed project requirements to plan workflows and evaluate client time and budget constraints.
- Transformed client ideas into compelling visual concepts, ensuring their vision was accurately brought to life.
- Identified design requirements for each project.
- Created sketches and technical drawings to present design concepts to clients.
Package Delivery Driver
Amazon Flex Program
10.2021 - 03.2025
- Ensured timely delivery of packages while adhering to safety and traffic regulations.
- Navigated efficiently using GPS technology to optimize delivery routes.
- Managed customer interactions, providing exceptional service and addressing inquiries promptly.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
Housekeeper
Tropical Escape Vacation Homes
01.2020 - 02.2022
- Oversaw daily cleaning operations to maintain high standards of cleanliness and guest satisfaction.
- Trained new staff on efficient cleaning techniques and safety protocols.
- Coordinated with property management to address maintenance issues promptly and effectively.
- Enhanced guest experience by ensuring all accommodations met quality standards before check-in.
- Established quality control measures, resulting in improved inspection scores from property owners.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Adhered to professional house cleaning checklist.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
Education
Bachelor of Architecture - Architecture
Tachira´s National Experimental University UNET
San Cristobal, Venezuela07-2019
High School Diploma -
Educational Unit Metropolitan School
San Cristobal, Venezuela07-2007
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Concept development
- Computer literate
- Design research
- Housekeeping
- Detail-oriented
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Lacoste Outlet
08.2025 - Current
Grocery Delivery Driver
DoorDash
04.2025 - 07.2025
Assistant Architecture Designer
SR ARCH WORK AIA.
01.2023 - 03.2025
Assistant Architecture Designer
Freelance With Architect Fredy Laverde
09.2022 - 03.2025
Package Delivery Driver
Amazon Flex Program
10.2021 - 03.2025
Housekeeper
Tropical Escape Vacation Homes
01.2020 - 02.2022
Bachelor of Architecture - Architecture
Tachira´s National Experimental University UNET
High School Diploma -
Educational Unit Metropolitan School