Maria Munguia
McAllen,TX
Summary
Resourceful and adaptable sales associate known for strong problem-solving skills and excellent people skills. Experience in educating clients on financial products and managing transactions accurately. Ready to leverage expertise to elevate customer experiences and achieve sales goals.
Overview
1
1
Language
2
2
years of professional experience
Work History
Sales Associate
Barri Financial Group
McAllen, TX
11.2024 - Current
- Assisted customers with financial services, ensuring a positive experience and addressing inquiries promptly.
- Processed transactions accurately while maintaining compliance with company policies and regulations.
- Collaborated with team members to achieve sales targets through effective communication and support.
- Educated clients on product offerings, enhancing their understanding of available financial solutions.
- Adapted quickly to new financial products, improving knowledge base to better assist clients.
- Contributed to store merchandising efforts, promoting visibility of key financial services offered by the organization.
- Developed strong relationships with clients, fostering loyalty and encouraging repeat business through excellent service skills.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Edinburgh North
Edinburg, TX08-2003
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Listening skills
Multi-tasking strength
Problem-solving
Excellent people skills
Reliable and punctual
Goal oriented
Exceptional customer service
Relationship building
Outgoing personality
Cash handling
Money handling
Flexible schedule
Verbal/written communication
Cash register operation
Cash handling accuracy
Client service
Conflict resolution
Store opening and closing
Product sales
Customer needs assessment
Complex Problem-solving
Sales strategies
POS system operation
Meeting deadlines
Upselling
Professional demeanor
Guest relations
Sales training
Payment processing
Policy and procedure adherence
Money transfer systems
Friendly and outgoing
Task prioritization
Upselling and cross selling
Languages
Spanish
Full Professional
Timeline
Sales Associate
Barri Financial Group
11.2024 - Current
High School Diploma -
Edinburgh North