Maria Munoz-Gutierrez
Elite Insurance Agency Services
Winder,GA
1
Certificate
3
Years of experience
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level receptionist position. Ready to help team achieve company goals. Am a dependable candidate and able to successfully manage multiple priorities with a positive attitude.
Work History
Insurance Agent
2 Years- Built strong relationships with clients through consistent communication and excellent customer service.
- Resolved complex claims issues, advocating on behalf of clients to ensure fair settlements.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
- Consistently exceeded monthly sales quotas by effectively presenting product offerings to potential customers.
- Negotiated favorable terms on behalf of clients by leveraging industry knowledge during interactions with carriers.
Insurance Agent
1 Year 1 Month- Mentored junior agents in best practices for client engagement and sales strategies.
- Reduced policy lapses by establishing proactive communication strategy to educate clients on importance of continuous coverage.
- Designed presentations and marketing materials to promote insurance products.
- Collaborated with underwriting teams to ensure alignment on policy approvals.
- Maintained high level of industry knowledge through continuous professional development, ensuring advice was always accurate and relevant.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
Education
High School Diploma
Skills
Team Collaboration
Appointment Scheduling
Customer Support
Client Relationship Management
Fluent Bilingualism
Confidentiality Maintenance
Certification
- Spanish and English Legal Interpretation Certificate - [Since 2022]
- Certified in Notary - [Since 2024]
- First Aid/CPR Certified - [ Since 2025 ]
Languages
Spanish
Native or Bilingual
Timeline
Insurance Agent
Elite Insurance Agency Services
09.2025 - CurrentRead More
Insurance Agent
Diversity Insurance Services
09.2023 - 09.2025Read More
Winder-Barrow High School
High School Diploma
Read More