Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Maria Otero

Boca Raton

Summary

Offering strong interpersonal skills and passion for customer service, well-suited to thrive in busy and dynamic environment. Brings ability to quickly learn and adapt, combined with effective communication and organizational abilities. Ready to use and develop communication and multitasking skills.

Overview

2
2
years of professional experience

Work History

Hostess

Sushi Sake
03.2025 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders in person, answered customer questions, and informed of accurate wait times.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.

Gymnastics Coach

Kids Choice Sports, Dance, and Fitness
02.2024 - 12.2024
  • Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
  • Coordinated with other instructors and coaches to determine student advancement and progress.
  • Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.
  • Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
  • Cultivated a positive team environment by promoting sportsmanship, camaraderie, and mutual respect among athletes.
  • Developed strong relationships with families, maintaining open lines of communication regarding athlete development both in and out of the gym setting.
  • Instructed individual and group classes to customize needs and emphasize proper technique and safety.

Soccer Coach

SABR Trainers
11.2023 - 03.2024
  • Fostered a safe, positive environment for players to grow both athletically and personally through mentoring efforts.
  • Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
  • Adopted soccer strategies and tactics to maximize team potential.
  • Maintained player safety through careful practice and game supervision.
  • Engaged parents, players and staff to maintain open, constructive communications.
  • Collaborated with other coaches to share best practices and continuously improve overall program effectiveness.
  • Provided mentorship to players, fostering personal growth alongside athletic development through guidance on topics such as leadership, teamwork, and discipline.

Education

West Boca Community High School
Boca Raton, FL
05-2027

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Effective communication
  • Group leadership
  • Personable and friendly
  • Building relationships

Accomplishments

  • Received numerous commendations from supervisors for team building, mentoring and leadership skills.
  • Learned Gymnastics from zero and became one of the best coaches.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Limited Working
Italian
Elementary

Timeline

Hostess

Sushi Sake
03.2025 - Current

Gymnastics Coach

Kids Choice Sports, Dance, and Fitness
02.2024 - 12.2024

Soccer Coach

SABR Trainers
11.2023 - 03.2024

West Boca Community High School

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