Maria Palacios
Sioux City,IA
Summary
Personable with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping and typing, and writing.
Overview
30
30
years of professional experience
Work History
Laborer
Sioux City Tarp
Sioux City, IA
10.2018 - Current
- Worked alongside team to accomplish work goals according to schedule.
- Loaded, unloaded and moved material to and from storage and production areas.
- Prepared job sites by removing debris and setting up materials and tools.
- Performed general housekeeping and cleaning tasks.
- Produced parts and assemblies quickly and efficiently within tolerances.
Sales Associate
The Children's Place
Sioux City, IA
01.2015 - 02.2016
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Customer Service Representative
Stream International
Sioux City, IA
12.2009 - 11.2014
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
ESL Tutor
Sioux City Community School District
Sioux City, IA
06.1995 - 05.2009
- Assessed student proficiency and designed lesson plans to target weak areas.
- Demonstrated pronunciation and taught regional language differences.
- Assigned sight words and extended vocabulary using phonetic instruction.
- Participated in professional development activities to improve tutorial skills and grow cultural competence and reflection skills.
- Worked with students in-person classroom technology.
- Designed engaging instructional materials and activities.
Education
High School Diploma -
Heelan High
05.1988
Skills
- Customer Service
- Attention to Detail
- Welding and Cutting
- Team Player
- Inventory Control Procedures
- Order Processing
- Organization and Planning Skills
- Educational Support
- Strong English Language Skills
Timeline
Laborer
Sioux City Tarp
10.2018 - Current
Sales Associate
The Children's Place
01.2015 - 02.2016
Customer Service Representative
Stream International
12.2009 - 11.2014
ESL Tutor
Sioux City Community School District
06.1995 - 05.2009
High School Diploma -
Heelan High