Maria Paterakis
Levittown
Summary
Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in Microsoft and out standing customer service skills.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
K.G. Trakas & Company
02.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Lead Medical Receptionist
Lighthouse Wellness Center
09.2020 - 12.2022
- Used computer programs and registration systems to schedule patients for routine and complex procedures
- Disseminated sensitive patient information and coordinated with translators to offer personalized service to individuals from diverse backgrounds.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Completed clerical duties and tasks for clinic administration.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Maintained current and accurate medical records for patients.
- Managed multi-line phone system and pleasantly greeted patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Assisted with medical coding and billing tasks.
- Managed office bookkeeping with insurance billing and patient payments.
Education
Bachelor of Arts - Political Science
John Jay College of Criminal Justice
New York, NY06-2024
Skills
- Scheduling
- Bookkeeping
- Database administration
- Microsoft (Word, Excel, Powerpoint)
- Customer Service
- Medical Terminology
- Legal Terminology
- Insurance eligibility verification
- Administrative operations
- Communication
Languages
Spanish
Limited Working
Greek
Native or Bilingual
Timeline
Administrative Assistant
K.G. Trakas & Company
02.2023 - Current
Lead Medical Receptionist
Lighthouse Wellness Center
09.2020 - 12.2022
Bachelor of Arts - Political Science
John Jay College of Criminal Justice
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