Maria Perez
New York ,NY
Summary
Dynamic customer service professional with a strong work ethic and integrity, honed at Dunkin' Donuts Franchising. Proven expertise in cash handling and conflict resolution, consistently delivering exceptional customer experiences. Adept at team collaboration and staff training, ensuring a welcoming environment that meets diverse customer needs.
Overview
1
1
year of professional experience
Work History
Cashier
Dunkin' Donuts Franchising
New York
01.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Restaurant Hostess
Carpaccio Restaurant
New York, NY
03.2024 - 07.2024
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Enhanced guest satisfaction through engaging conversations and tailored recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
Education
I Finished High School And I Have A Bachelor's Deg -
Armando Reventón
Venezuela 07.2008
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Customer service excellence
- Money handling
- Customer relations
- Cash register operation
- Order taking
- Professionalism and courtesy
- Cash register systems
Languages
English
Professional Working
Portuguese
Elementary
Spanish
Full Professional
Accomplishments
1: Marketing course for sales 2: motivational coach
Timeline
Restaurant Hostess
Carpaccio Restaurant
03.2024 - 07.2024
Cashier
Dunkin' Donuts Franchising
01.2024 - Current
I Finished High School And I Have A Bachelor's Deg -
Armando Reventón