Maria Perez

Organized and maintained customer folders with detailed information including vehicle year, make, model, claim number, and insurance company. Coordinated driver dispatch for various roadside services, providing estimated arrival times and managing additional charges for services like towing and winch outs. Coordinated with insurance companies regarding vehicle estimate statuses and managed customer check-ins and check-outs.

Working on a line, making filters and filling boxes for them to be processed and shipped. My responsibilities with this job stayed the same through my times being there.

• Processed customer transactions efficiently using point-of-sale systems.
• Maintained accurate cash drawer and balanced receipts at end of shifts.
• Assisted customers with product inquiries, providing exceptional service and support.
• Collaborated with team members to improve checkout process and reduce wait times.

Opened the store and Prepared for daily operations by organizing supplies and setting up the cash register. Then serving and cleaning for customers coming in and out in a timely manner.