Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Pesantez

Elmhurst,NY

Summary

Dedicated and personable bartender with a passion for delivering exceptional customer experiences for about 2 years, as well being a server for about 15 years. I have built my skills in mixology, customer service, and team leadership. I am also a team player, I manage to motivate my team of server and trained them to be better. I love to adapt and learn new skill, and im also committed in working a lot.

Overview

18
18
years of professional experience

Work History

Server/Bartender Assistant

ABC Cocina
38 E 19th ST, New York, NY 10003
05.2020 - 12.2023
  • Maintaining a strong knowledge of mixology and current drink trends.
  • Demonstrated excellent multitasking skills, and making sure the drink are prepared on time.
  • Building strong relationships with regular customers.
  • Managed a high-traffic bar, and making sure that the guest has the same service experience at the bar as it is on the floor.

Server

Delizia 73
1374 1st Avenue, New York, NY 10021
04.2006 - 07.2021
  • Provide great customer service with a great and friendly attitude,
  • Served food, drinks and dessert, making sure everything is clean and make sure it is closed properly.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Customer Service Cashier

Bulova Home Depot
73-21 25th Ave, NY 11370
06.2020 - 03.2021
  • Contact the companies to offer them the best prices and let them know about the specials during the week.
  • Making quotes for the future order, making pick up or deliveries.
  • Interact with the customer to get to know more about their business.

Education

High School Diploma -

LAGuardia Community College
30-10 41st Ave, Long Island City, NY 11101
10.2009

Skills

  • Mixology and drink preparation
  • Customer service excellence
  • Inventory management
  • Team leadership and training
  • Upselling techniques
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Menu Memorization
  • Persistence

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Customer Service Cashier

Bulova Home Depot
06.2020 - 03.2021

Server/Bartender Assistant

ABC Cocina
05.2020 - 12.2023

Server

Delizia 73
04.2006 - 07.2021

High School Diploma -

LAGuardia Community College
Maria Pesantez