Maria Pesantez
Elmhurst,NY
Summary
Dedicated and personable bartender with a passion for delivering exceptional customer experiences for about 2 years, as well being a server for about 15 years. I have built my skills in mixology, customer service, and team leadership. I am also a team player, I manage to motivate my team of server and trained them to be better. I love to adapt and learn new skill, and im also committed in working a lot.
Overview
18
18
years of professional experience
Work History
Server/Bartender Assistant
ABC Cocina
2020.05 - 2023.12
- Maintaining a strong knowledge of mixology and current drink trends.
- Demonstrated excellent multitasking skills, and making sure the drink are prepared on time.
- Building strong relationships with regular customers.
- Managed a high-traffic bar, and making sure that the guest has the same service experience at the bar as it is on the floor.
Server
Delizia 73
2006.04 - 2021.07
- Provide great customer service with a great and friendly attitude,
- Served food, drinks and dessert, making sure everything is clean and make sure it is closed properly.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Customer Service Cashier
Bulova Home Depot
2020.06 - 2021.03
- Contact the companies to offer them the best prices and let them know about the specials during the week.
- Making quotes for the future order, making pick up or deliveries.
- Interact with the customer to get to know more about their business.
Education
High School Diploma -
LAGuardia Community College
30-10 41st Ave, Long Island City, NY 1110110.2009
Skills
- Mixology and drink preparation
- Customer service excellence
- Inventory management
- Team leadership and training
- Upselling techniques
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Menu Memorization
- Persistence
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service Cashier
Bulova Home Depot
2020.06 - 2021.03
Server/Bartender Assistant
ABC Cocina
2020.05 - 2023.12
Server
Delizia 73
2006.04 - 2021.07
High School Diploma -
LAGuardia Community College
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